VICKIE TILLER
Sumter, SC *****
**************@*****.***
Seeking a position that will utilize my supervisory skills, customer service attributes, and production experience in a fast based growing environment to maximize company growth.
Customer Service Representative
IAA Insurance Auto Auction - Lexington, SC October 2020 to Present
Assisting customers, processing repo vehicles, processing payments
Auction Coordinator
IAA Insurance Auto Auction - Concord, NC July 2017 to October 2020
Assisting customers, processing repo vehicles, processing payments
Title Clerk
Crown Automotive - Charlotte, NC May 2015 to June 2017
Process tags and titles, take payments, answer multiple phone lines, submit monthly title reports, enter invoices, send out titles for payoffs.
Service Advisor
DriveTime - Charlotte, NC June 2009 to May 2015
Assist customers with vehicle services, set appointments, contact vendors for servicing and payments, answer multiple phone lines, contact warranty department for warranty services. Interact with technicians with customer and on lot services.
Accounts Payable Specialist
DriveTime - Charlotte, NC March 2007 to June 2009
Enter & submit payment for invoices, answer multiple phone lines, contact vendors for weekly invoice submittal.
Education
High school diploma
Furman High School - Sumter, SC
August 1983 to June 1987
Skills
• Microsoft, Excel (10+ years) • Title Processing
• Multi-line Phone Systems
• Accounts Receivable
• Accounts Payable • Sales
• Microsoft Outlook
Certifications and Licenses
Notary Public
February 2015 to February 2021
Notary Public of North Carolina
Additional Information
• Staff training and development of superior customer service • Resolution-oriented
• Dependable and reliable
• Self-directed
• Critical thinker
• Effective team player