Service Rep Data Entry

STEPHANIE HOLMES

Seeking gainful employment with a company that will allow me to utilize my skills to people. Independent worker with high energy, great organizational skills, and communication skills. Reliable and friendly professional who’s able to work with little oversight plus collaborate in team environments.

EXPERIENCE

COLLECTIONS SPECIALIST

LBGS FIRM - SAN ANTONIO, TX

OCTOBER 2022 TO PRESENT

LOCATING DEBTORS TO NEGOTIATE COLLECTIONS OF DELINQUENT GOVERNMENT ACCOUNTS. DEVELOPING PAYMENTS PLAN OPTIONS. INBOUND AND OUTBOUND CALLS WHILE MAINTAINING A PROFESSIONAL ATTITUDE. SPEAKING AND TYPING AT THE SAME TIME WHILE USING SOUND JUDGMENT AND LOGICAL CONCLUSION.

APRIL 2022- JUN 2022

ETECH/ SPECTRUM/ sales agent

Enhance knowledge about the products and services. Active listening to make recommendations. Outbound calling to landline. Navigate and use various databases. Maintain call and data entry levels to meet company's expectations. Maintain confidentiality of customers information including personal and financial information

E

FEB 2021 –APRIL 2022

ENTRY LEVEL 1, STATE HELP DESK CUSTOMER SERVICE REP, CONDUENT

Assist customers with debit card issues, answer customer inquiries, disputed transactions, check account balances

11/2019-01/14/20

SERVER, JONES DINING CENTER

Answer questions about the menu and the daily specials at that present moment. Prepare orders, communicate orders with team partner, help with customer service and cleaning.

05/2016 – 8/1/19

BEHAVIORAL AIDE, ALTAPOINTE HEALTH SYSTEMS

Pass medications (under supervision of a M.A.C. nurse), prep/cook/serve lunch and dinner, transfer consumers to appointments (psychiatric/medical), bill consumers on their basic life skills, hold group sessions for one hour, greet family members, take consumers on outings, transport consumers to hospital (if necessary), clean group home, administer first aid/CPR (if needed)

01/2012 – 05/2016

ENVIRONMENTAL SERVICE, THOMAS HOSPITAL

Clean and sanitize offices, hospital rooms, hallways, assisted patients and their families with their needs during the patients’ stay

SKILLS

●Good listener

●Ability to solve problems

●Works well with others

●Multi-tasker

REFERENCES

UPON REQUEST

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