Relations Intern Customer Service

DIANNA KIMBERLY S. SARATAN

**** *. ***** **. *******, IL 60613 · 260-***-****

*********@*****.***

EXPERIENCE

OCTOBER 2021 – JUNE 2022 (CHICAGO, IL)

LINE COOK, ROSCOE’S TAVERN

I adeptly prepared and cooked a variety of dishes in a fast-paced, high-pressure kitchen environment, while adhering to strict food safety and quality standards. My attention to detail and ability to work efficiently within a team contributed to my success. OCTOBER 2019 – JULY 2021 (FORT WAYNE, IN)

PREP COOK, COMPASS GROUP

I was responsible for preparing and cooking various types of meals for patients, ensuring that all meals are nutritious and meet dietary requirements. Additionally, I was responsible for maintaining a clean and organized kitchen, and working closely with the rest of the hospital staff to ensure a high level of patient care.

APRIL 2017 – JULY 2018 (MANILA, PHILIPPINES)

RECEPTION INTERN, MANILA OCEAN PARK

I was responsible for greeting guests, checking them in and out, making reservations, answering phone calls, and addressing any concerns they may have during their stay. OCTOBER 2019 – JULY 2021 (MANILA, PHILIPPINES)

GUEST RELATIONS INTERN, WATERFRONT PAVILLION HOTEL & CASINO I was responsible for ensuring that guests have a comfortable and enjoyable stay by providing exceptional customer service, addressing their needs and concerns, and creating a welcoming environment.

EDUCATION

APRIL 2018

BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT, PERPETUAL HELP COLLEGE OF MANILA

ACHIEVEMENTS

Filipino Market Basket (Bronze Medalist

Awardee) February 2014

Bar Exposure Certification October 2014

GSM Blueniversity – Bar Skills Showdown 2016

(Silver Medalist Awardee) March 2016

2

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