DOUA LOR

Enthusiastic medical professional with years of experience in customer service, looking to secure a position in a facility that will utilize my skills and education. Ability to perform vitals check on patients and perform common administrative tasks.

8230 Sunset Downs Drive, Sacramento, CA 95828

916-***-****

adxekc@r.postjobfree.com

Reference

Lety

Jing Ying 217-***-****

EXPERIENCE

Takhar Urgent Care/ MEDICAL ASSISTANT

6/18-8/18-7/30/18 Internship

●Praised for efficient handling of administrative duties (e.g., greeting patients, answering phone calls, scheduling appointments, confirming appointments, maintaining medical records) that allows doctors and nursing staff to focus on patients.

●Vitals, injections

●Ensure all exam rooms are clean after every patient, sanitizing lobby and chairs.

●Restock inventory/ inventory count

●Order Quest requisition forms, schedule daily specimen pick up

Prime Surgery and Bariatric Specialist —MEDICAL ASSISTANT

08/13/18-4/20/2023

●Ability to multitask with bariatric patients and scheduling surgeries

●Reminder phone calls, returning voicemail back to patient in a timely manner

●Track and document closed-loop communication with patients, including but not limited to labs, return calls, refills, and more.

●Communicate with external and internal parties as needed to facilitate continuity of care.

●Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data

●Work with the staff to maintain an organized flow of patient care

●Assist in patient care with rooming, prepping rooms, taking vitals, EKGs, blood draws, injections,

●Assisting in minor procedures and other duties

●Work with the front desk in managing phone lines, scheduling, checking patients in and out,

●Completing prior authorizations, referrals, insurance verification,

●Prepared check in and releases, follow ups appointments, labs, and exams.

●Carries out clinician orders and performs/assists with patient care procedures and treatments.

Sacramento county TB chest clinic - MEDICAL ASSISTANT

11/2020-7/2022

●Front office medical assistant (e.g., answering phone calls, direct hospital calls to supervisor, fax, medical record release, schedule taxes for patients)

●Back office medical assistant (e.g., greeting patients, vitals, collecting sputum test)

●Blood draw, conduct tb screening for patients

●Handle spinning blood, make sure all blood is collected and properly bagged by the end of the day

●Collect specimens and complete paperwork to send specimens to labs.

●Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review

●Process referrals to specialist.

●Point of contact testing as ordered by the provider.

●Referrals and scheduling patient

●DOT patients in the clinic and at patients' homes.

●Participates in staff meetings as required.

●Completes annual competencies within the required time frame.

●Ability to communicate effectively in the English language in person, by phone, and in writing.

●Familiarity with medical documentation, using an email Outlook account, and moderate-level computer skills.

Vestra Lab- Technician/ MEDICAL ASSISTANT

08/30/2020- 07/08/21

●Lead at Vestra lab (e.g., weekly team meeting, approved time off, check in with staff daily)

●CoVid testing, Verify patient’s information, work closely with Sacramento school district, and school staff.

●Strong communication with the supervisor, making sure all patients are tested in a timely manner.

●Mobile, travel to different sites daily, handles PPE

●Make sure all tests are dropped in a timely manner by the end of the day.

●Communicate with the supervisor, and update the team about upcoming tasks.

●Prep, clean and restock all exam rooms.

●Maintain the inventory of medical supplies and vaccine supplies

●Schedules biohazard waste pickup.

●Answer phones and schedule appointments.

●Other duties as assigned by management.

Hyatt Centric- The 7th Street Standard HOST 5/03/2022 -1/20/2023

●Adding guest as they enter, and put them on the waiting list as necessary

● Provide guest with menu and answer any initial questions

●Sitting guest at tables or in waiting area

●Respond to complaints and help resolve them

●A knowledge of the menu, update server about their tables

●Help other position out in the restaurant as needed

●Engage with guest if they are happy with their food and customer service

EDUCATION

Carrington College California, Sacramento — Medical Assistant Certified Program 2017-2018

Pleasant Valley High California, Chico, — Highschool Diploma 2014-2017

Volunteering work for the Blind- 2020-2023

MEDICAL SKILLS

●Vital Signs

●CPT/ICD-9

●Insurance Claims

● Urinalysis Scheduling

●Sterilization Techniques

●Venipuncture

●Audiometer

●Patient Positioning

●Injections

●Bookkeeping

●Hematology Testing

● EKG’s

●Tray Setups

●Medical Terminology

●Microsoft Word

●PE Work-Ups

●Day Sheet

●Snellen Chart(s)

●Wound Care/Bandaging Patient Charting

●Inventory Control

●Special Training

●Patient Transporting

●Faxing

●EPIC

●BLS certified

●COVID tester

LANGUAGES

English and Hmong

Contact this candidate