Business Manager
Resume:
RAMIRO ARTURO ANDRADE-ORTIZ
El Paso Texas, 79932
Mobile: 915-***-****
***.*************@*****.***
QUALIFICATION SUMMARY:
Experience in Quality & Process Continuous Improvement, Supply Chain Optimization, Strategic Planning, Benefit/Cost Analysis, Revenue Optimization and Profit Growth, Probability, Statistical Data Analysis, and Project, Operations and Business Management.
Competencies/ Projects, related skills, studied courses and practicum include:
Skills: Probability, Statistics, Advanced Probability- Stochastic Processes, Statistical Quality Control, Ergonomics, Linear Regression, Deterministic Operations Research, Probabilistic Operations Research, Safety Engineering, Production and Inventory control, Engineering Layout and Quality Control, Advanced Mechanical Design, Advanced Material requirement Planning (MRP), Just in Time (JIT), Cost Engineering, Engineering Economy, Computer Simulation (ARENA-Rockwell), R programming, Accounting I and II, Business Management, Macro and Micro Economy, Business Law I and II, International Law, Marketing and Organizational Behavior, Contracts, Contract Negotiation, Business Incorporation, Accounting and Finance Corporate Law, Finance Instruments, Fiscal Corporate Law, Corporate Responsibility, Employment Law, Social Responsible Corporations.
PROFESSIONAL EXPERIENCE:
United Parcel Service, El Paso, TX
Transportation/Operations General Manager, May 2019- Present
Manage the overall performance of a fully automated facility.
Plan, develop and lead a proactive and focused, team-oriented work force of 230 union employees and 60 supervisors, adhering to company safety standards and government policy (OSHA, TSA, etc.)
Implement and execute operating plans that exceed customers’ needs, with a long-range relationship approach in mind.
United Parcel Service, El Paso, TX
Industrial Engineering Manager (Air Section Leader) January 2019 - May 2019
Developed and managed logistics and building projects (air service related), from conception to closing.
Developed, implemented, and optimized the air product network and logistics for Red River South.
Created and implemented operating plans, budgets, human and equipment resource planning, and assignment at gateways (airports) and Air Facilities.
United Parcel Service, El Paso, TX
Industrial Engineering Project Manager, January 2018- January 2019
Led automated facilities projects, from conception to completion. Responsibilities included:
- Analyzing data and developing capacity and production requirements, as well as layouts.
- Developing and managing cross-functional teams, task assignment and time schedules.
- Planning and implementing quality production plans for the operations, including human resource needs.
- Performing risk management analysis with mitigation purposes.
- Ensuring that the projects were compliant with safety and all governmental laws and statutes.
Last new automated facility/building project: El Paso, Texas- $70 million facility
United Parcel Service, El Paso, TX
Hub/Operations Manager, June 2015- January 2018
Planned, led, and managed the performance of a 100 employee, team-oriented work force.
Ensured safety and governmental policy compliance (OSHA, TSA, etc.).
Formulated, structured and implemented supply chain strategies and operating plans that were in line with customers’ diverse volatile needs, with growth and new value-delivery approach in mind.
Created and implemented a continuous improvement strategy that drove performance through identifying opportunities, managing resources and processes, and executing plans. We were able to reduce operating expenses and optimize productivity (Lean Manufacturing Principles).
-El Paso’s operation reached, never seen before, safety, production, and service levels.
United Parcel Service, San Antonio, TX
Industrial Engineering District Air Planner, July 2011- June 2015
Developed and optimized the air product network for Red River gateways/airports and air operations; new network alternatives, including airport facilities, and aircraft allocation (own and leased). Responsible for Austin, San Antonio, Laredo, McAllen, and El Paso, which have large facilities and UPS’s jet arrivals and departures, and all other smaller airport operations in Texas.
Developed and implemented short-term goals and strategies for the district’s air operations.
Formulated the Master Air Operation Plans and Daily Operation Plans for each air operation and gateway/airport under my scope, including the evaluation of human resources and equipment needs and allocations.
United Parcel Service, El Paso, TX
Package Dispatch Supervisor, May 2008 – July 2011
Forecasted volume and created dispatch plans for the East center.
Identified production optimization and cost reduction opportunities, and implemented plans for long term goals
-Used business process improvement tools such as Cause & Effect, Pareto analysis, Time and work Measurement studies, and SPC charts to improve operation processes.
United Parcel Service, El Paso, TX
On-Car Supervisor, April 2007 – May 2008
Led a team of 50 service providers, PT and FT.
Trained employees on safety, performance, and engineering methods, and ensured that the company remained compliant with OSHA, DOT, union contract, and company’s self-regulations.
United Parcel Service, El Paso, TX
Preload Supervisor, July 2006 – April 2007
Planned, developed, and led the performance of 80 union and management employees
Ensured safety and governmental policy compliance (OSHA, DOT, etc.)
Managed the operation and drove performance through identifying opportunities, managing resources and processes, and executing plans.
United Parcel Service, El Paso, TX
Ind. Engineering Supervisor (package planner/DPS implementation team), April 2003 – July 2006
Managed the industrial engineering’s package section of “west” division in Texas.
Trained and certified supervisors on industry specific software and methods.
Developed and implemented daily operating plans for preloads and centers.
Implemented forecasting techniques based on data sampling and probability techniques
Designed and implemented statistical control methods for different quality parameters; reduced service failures resulting in business process Improvement.
Implemented a new production system that enhanced quality service and reduced cost –PAS and DPS (cost was reduced by 9% after full implementation in 2005).
Developed the geographic boundaries, loops and units for both centers in El Paso.
Created and taught a DPS workshop for Ind. Engineering senior students at UTEP, as part of their senior projects.
Created and led several Ind. Engineering senior students’ projects at UPS.
The Solutions Network, El Paso, TX
Research, Marketing and International Sales Supervisor, January 1991 – March 1992
Managed the international sales department for maquiladora and government customers.
Planned research and implemented international marketing plans.
Organized international maquiladora tradeshows.
Translated English-Spanish legal and marketing documents
EDUCATION:
Ph. D. in Industrial Engineering- In Progress (Mexico) (9.9 on a 0-10 scale)
Universidad Anahuac, CDMX, Mexico - 2024
Master of Corporate Law (Mexico) (with Honors)
Universidad Anáhuac, CDMX, Mexico
Licenciado en Derecho Internacional y Empresarial (with Honors)
(Law Degree-International and Business, Mexico)
Universidad Tecnológica en Linea, CDMX, Mexico
Master of Science in Industrial Engineering (Magna Cum Laude)
The University of Texas at El Paso, El Paso, TX
Master’s thesis research topic: “A Computer Simulation Model using Rockwell’s Arena 10.0 that improves Production Operations and Reduces Cost at UPS.”
Bachelor of Science in Management (Magna Cum Laude)
Park University, Parkville, MO
Bachelor of Science in Industrial Engineering
The University of Texas at El Paso, El Paso, TX
Senior Project: Developed and implemented a new Production Flow, and Quality and Inventory Control System at Essex, an automobile electric harnesses manufacturing corporation.
Professional Associations:
Member: National Scholars Honor Society (NSHS)
Member: American Statistical Association (ASA)
Member: Institute for Industrial Engineers (IIE)
Accomplishments/
Strengths: - National Scholars Honors Society Inductee
- National Dean’s List Award
- Excellent leadership, troubleshooting, and analytical skills
- Safety and Results Driven
- Well organized and proficient with details
- Excellent interpersonal and team skills
- Community committed
- 100% Bilingual: Spanish and English
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