SKILLS
WORK HISTORY
ELIZABETH WEAVER
***** ********* **, **** ****, MI
C: 313-***-**** ******@*****.***
I follow through on each assigned project.
I am flexible, efficient and friendly.
I enjoy dealing with customers to diffuse potential bad situations, turning them into something positive.
Highly ambitious and dedicated to task at hand.
Customer Service Representative with over 15 years experience. Areas of expertise include medical insurance, service advisor and accounting. I became a resolution specialist at MCare, taking on all difficult, complex cases to find a resolution that all parties involved could agree to. Team Leader at MCare for over 3 years.
Comfortable and efficient with Microsoft
applications and other proprietary systems.
I enjoy multi-tasking and having a variety of
things to be done.
Great ability to prioritize.
Customer Service Skills are impeccable. I
thoroughly enjoy working with and helping people.
Takes criticism as a learning tool.
Amazon
Sorter/Warehouse worker // Brownstown, MI // March 2018 to Current Sort and scan packages to ensure they arrive at the proper location Shipping and receiving
Unloaded trucks
Worked as a team to complete the task at hand. However, sometimes I work independently on different tasks as directed.
Roadrunner LLC
Driver // Flat Rock, Michigan // July 2016 to July 2017 Transported vehicles to and from auction or to buyers. Maintained an ongoing good relationship with auto dealerships
MotorCity Harley-Davidson
Service Advisor/Accounting/Warranty // Farmington Hills, MI // March 2014 to March 2015 Entered details such as payments, account information and call logs into the computer system. Analyzed departmental documents for appropriate distribution and filing. Responded to customer requests via telephone and email. Worked directly with service technicians and customers to achieve the best possible result. Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Verified data integrity and accuracy.
EDUCATION
Maintained all warranty items for entire location
Acted as an accounting assistant, for both payables and receivables. Responsible for accurate reporting and documenting of all inventory. Responsible for payroll.
High School Diploma -
Romulus High School // Romulus, Michigan // 1987
Associate in AGE Technology - AGE Technology
Community College of the Air Force // Colorado Springs, Colorado // 1992