Lisa Lavallee
Phone: 919-***-****
Email: ************@*****.***
PERFORMANCE PROFILE/SKILLS
CURRENTLY LOOKING FOR DATA ENTRY OR ADMINISTRATIVE WORK FROM HOME POSITION. Previous full time data entry position with the EEOC and held administrative positions which also required accurate/detailed data capture and entry. Demonstrated mastery of MS Office Suite as well as knowledge of various CRM, financial and reporting software; Superior written/verbal communication skills; Flexible and adaptable with the ability to manage multiple priorities and quickly change course; Professional, motivated, confident leader with strong operational and office management expertise; Efficient, organized and capable of meeting tight deadlines with control while under pressure; Diligently builds relationships with coworkers, international colleagues and customers.
Financial Reporting/Analysis
Website/Newsletter Development
Employee Development
Event Planning/Execution
Data Mining/Industry Research
Public Relations/Marketing
Project Management Support
Astute Problem Solving
Video Conference Coordination
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION, Raleigh, NC - Legal Technician 2020-2022
Heavy data entry of client information into their privately held database called the Integrated Management System
Docketed new claims as they came in and developed an Excel spreadsheet to keep track of them
Fielded calls from private citizens to assist them in navigating our online “Private Portal” to file a claim
Conducted outgoing calls to gather information and/or verify accuracy of existing information with Federal Agencies such as the US Postal Service, Transportation Security Administration, Veterans Health Administration and various military organizations
Read reports of investigation to ascertain the basis and issues involved in the alleged discrimination
JORDAN LAKE STUDIOS (VRBO), New Hill, NC – Owner/Manager 2009-2019
Scheduled reservations, secured deposits, maintained guest database for preferences/future business inquiries
Built website inclusive of content, property description and pictures
Successfully hosted a multitude of diverse guests
Guaranteed a comfortable venue for travelers to explore the Triangle area and/or host celebrations
Improved and expanded offerings to maintain our five star rating
Informed travelers of local interests, recreation and entertainment events
SCHOOLDUDE.COM, Cary, NC – Executive Assistant 2008-2009
Demonstrated the ROI of hiring international contractors through financial reporting and measurable performance benchmarks
Selected to attend Dale Carnegie’s “The Leadership Advantage” course
Successfully lead the Development Team through an eleven week “Lunch and Learn” series on the book entitled “The Power of a Positive No” resulting in employee retention
Planned/executed team building meeting with our Cary developers and our new Malaysian/Romanian contractors.
ALLSCRIPTS, Raleigh, NC – Executive Administrative Assistant 2006–2008
Provided support to the SVP Development as well as to the Directors, Managers and 140+ R&D team members in Raleigh and our subsidiaries in Mumbai, Bangalore and Pune
Duties for the SVP, Directors and Managers was normal daily administrative support including:
Setting up video conferences using Live Meeting and Skype to connect with our colleagues in India
Securing Visas for the US developers to travel India
Providing medical/vaccination recommendations and educating travelers on local etiquette/protocol
Creating hiring requisitions, organizing interviews, training new employees, ordering equipment
AURORA FUNDS, Durham, NC – Executive Assistant 2005-2006
Coordinated venture capital conferences, including securing speakers from our entrepreneurial companies and designing sponsorship advertisements for the conference program
Successfully executed offsite meetings for the team’s strategy sessions, and the company’s annual meeting to report results to Lending Partners and Investment Committee Members
Developed an electronic newsletter to inform investors of how our companies were performing
Designed marketing collateral pieces for the company, the team and the portfolio companies
EDUCATION: Bachelor Fine Arts, University of Rhode Island, North Kingston, RI