Database Administrator Help Desk
Resume:
ZAHER ZEINNI
Address: Beirut,Lebanon
Telephone +961-*-******
Email: ***********@*******.***
PROFILE OVERVIEW
● Extensive experience in IT infrastructure support & maintenance: recognized for my strong experience and background in IT technologies
● Leadership: recognized for taking on solely the responsibility of managing full networks (e.g. PC Tech Company), and for managing complex IT projects and successfully delivering
● known for solving complex IT infrastructure issues, by investing in research & analysis and by putting in the extra time
● Professional and Ethical: Recognized for my strong sense of professionalism and for having a solid business acumen
Experience
Blom Bank sal, Verdun (2008 – Present)
Systems & Application Unit
● Active Directory Administrator: Maintain the Group Policy infrastructure based on the policies and guidelines provided - Apply and work with Group Policy Object - Handling user accounts - Perform Active Directory Services administration and management to include design, cleanup and routine maintenance and configuration.
● System Administrator: Ensure that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan - Provide support for Virtual Infrastructure VMware, assist with capacity planning, analysis, and monitoring - Increase productivity by automating repetitive tasks - Assisted on disaster recovery exercises for DR plan - Manage and maintain McAfee EPO and McAfee antivirus products.
● SQL Database Administrator: Stability, backup/recovery and database integrity - Manage users and security - Load database as requested.
PC Tech, Koraytem (2003-2008)
IT Administrator
● System Administrator: Administering and maintaining servers and laptops, Desktops, LCD projectors, printers
● Network Administrator using Microsoft Internet Security and Acceleration (ISA) Server
● IT Help Desk Support: Provide the support for all help desk related task including answering questions, remote assistance, troubleshooting problems, teaching or instructing end users regarding software or hardware functionality
● Making sure to apply all security and infrastructure standards (backup, firewall security, Windows update) in the school's network.
● Supporting in carrying out regular checks on the status of servers, storage.
● Monitoring the platform's operations and alerting schools' teams to potential issues or concerns. EDUCATION
● Master in Computer & Communication Engineering – (American University of Arts and Technology)
● Cisco Academy / CCNA1, CCNA2, CCNA3, CCNA4 – (Beirut Arab University) LANGUAGES
● English: Good communication skills both written and spoken
● Arabic: Fluent
COMPUTER Skills
● Microsoft windows server 2016/2012/2008 -Windows 10/7-Powershell- Microsoft exchange installation and configuration- SCCM installation and configuration
● Linux
● VMWare
● NAS Storage
● Amazon Web Service
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