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Support Specialist Data Analyst

Denver, CO
May 29, 2023

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Adam Breusch

**** * *** ***

Lakewood, CO *****

PH: 303-***-****

Dedicated and energetic individual who thrives on problem solving. More than 15 years’ experience in the technical field with emphasis in Database Development and Business Intelligence.


Highlights of Experience

SQL Server 08-19, Data Tools,PowerShell,NET,Azure,AWS,MySQL8.0,Oracle12c,Hadoop,NoSQL,R,PHP,XML,HTML5,ITILv4,

Long Building Technologies Littleton, CO

SQL Server DBA: 09/17 to 03/20

●Data Warehousing with multiple ODS including GP 2015, CRM 365 and Azure Administration.

●Security, performance tuning, testing and QA.

●HADR and backup development strategy.

●Data Tools and Power BI Development for multiple Business Requirements.

●R machine learning for predictive modeling and statistical reporting.

●Migration SQL Server 2014 to 2017 with support for clients in Data Vault environment.

●SSIS ETL processes with Kingsway and Data Flow development.

CU Anschutz School of Medicine Aurora, CO

SQL Server DBA: 09/16 to 08/17

●DBA Admin on SQL Server 12-16 production servers with server configuration, Performance tuning, AWS Admin.

●HADR Configuration and maintenance with backup and reporting services.

●Full application support for student and Physician faculty on proprietary and legacy software.

●Application development SSDT, C#, VB, PowerShell and integration with Axium clinical software.

●Ensure standardization of systems implementation, change control and best practices.

●SDLC in compliant Agile SCRUM environment.

Davita Denver, CO

DB Application Analyst: 11/15 to 05/16

●Assessments, reporting and design with proprietary software and SQL Server 2008.

●SP performance reviews and development.

●Table structure reviews and performance suggestions.

●Technical consulting in identifying, implementing and supporting new SQL Server functionality.

●Phone support for client base.

●Technical adherence to company policy.

Stellar Restaurant Solutions Colorado Springs, CO

BI Development: 09/15 to 10/15 – IC

●Primary duties were to assess infrastructure, deployment, processes and validity of data in SQL Server 2014.

●Retracing, classifying and validating SSISDB and Report Server Catalog Processes.

●Communication and updates with business and executive management on daily progress.

●Implementation and design of company goals and direction.

●Data warehousing for new BI designs and proprietary software.

●ETL configuration and implementation.

Gaiam Boulder, CO

DBA/Data Warehouse: 08/14 to 08/15

●Data Warehouse Development with hybrid dimensional/normalization modeling OLTP & OLAP.

●Developing SSRS for current and future business processes and flagging potential issues.

●C# and VB scripting ETL with SSIS for application demands.

●Ad Hoc query requests including manipulation of existing SSRS subscriptions and catalogs.

●Maintained consistent statistics for Big data, query, database and network performance.

●Merge replication with Mirroring SQL Server 2012 high availability environment.

●ETL for GP MS Dynamics and AX structured tables.

●Developed flexible data model design with scalability, performance and business needs.

Zayo Group Denver, CO

DBA/Integrations: 06/13 to 08/14

●Database development and warehousing with SQL Server 2012 and MySQL 5.6.

●Backup, Security and performance strategies for best practice business environment.

●BIDS development stack for consolidation, access and reporting purposes.

●C#, PHP, Salesforce reporting, object and Apex development.

●Sevone reporting and maintenance with Metasolv NMS experience.

●Developed Mongo, SQL server integrated modeling.

●Data validation with business peer review.

●Daily Problem resolution from technology to project management.

●Worked for a High Availability redundant environment.

●SDLC for data warehouse including, requirements gathering, design, implementation, and maintenance.

Cricket Wireless Greenwood Village, CO

DBA/Reports Developer: 07/12 to 05/13

●Responsible for importation and validation of data from multiple sources into SQL Server 2008 r2.

●Business data support for sales and inventory forecasting with SSRS

●Designed and developed a full scale, multi-client reporting solution with BIDS stack.

●Regularly met with internal and external clients for business intelligence needs.

●Created, implemented and maintained a reporting suite of over 20 standard reports.

●Customized many SSRS reports to meet individual client needs.

●Performed daily ETL between systems using SSMS.

●VMWare, VSphere infrastructure supporting 50 clients.

●Installing and upgrading system software and hardware.

Easy Student Publishing Englewood, CO

DBA/Developer/Support: 04/11 to 07/12

●My SQL DBA functionality including, monitor and tuning of App Server performance.

●Identify, resolve or provided recommendations for data base and business issues.

●Performed database/infrastructure physical design, database upgrades and applied software patches.

●Acceptance testing and App deployment.

●Responding to client application support needs, internal and external.

●PHP, VB.NET development in both production and internal environments.

●Adobe CS 6 with image manipulation photo shop and Dreamweaver.

●SQL scripting, data mining, table design and dataflow engineering.

●Ad Hoc DOS Shell, UNIX Shell, SQL and VBScript experience.

●C# Share point development for company intranet.

●Image lifecycle processing on the terabyte level.

●SQL Server 2008 R2, SSRS, SSIS, TSQL Data Manipulation, ETL.

●Custom FoxPro DB application development to facilitate image processing.

●Relativity and Concordance DB data migration and Administration.

●Windows 64 7 pro, Office 10, Windows Virtual environment.

●Share point 2010 design and implementation.

●.Net development, Visual Studio 2010.

Well dyne Rx Pharmaceuticals Centennial, CO

Support Consultant: 11/10 to 2/11

●Avaya VOIP system rollout and configuration.

●Windows 7 and Office 2010 upgrades.

●McKesson application admin including Robot-Rx, Enterprise Rx suite, Pharmacy Engagement Programs

●And first hand interaction with McKesson Application Hosting

●Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction.

●Perform quality assurance and testing of SQL server environment.

●Ensure best practices are applied and integrity of data is maintained through security,

●Documentation, and change management.

●Spice works configuration and maintenance.

●VERITAS system backups.

●Production printing press setup and support.

●Education and training on all new systems including 24/7 support.

Core logic Safe Rent Lakewood, CO

Network Consultant: 02/10 to 11/10

●First line of support for approximately 5000 clients nationally and internationally.

●SharePoint configuration and daily use in a ticket system capacity.

●VMware configuration and monitoring.

●Server setup including Cisco ASA, ESI PBX, AS400, Barracuda web filter, Routers and Firewalls

●Support performance on Active Directory user accounts, OU assignments and SharePoint designations

●MS Office 2010 and Windows 7

ATBS Lakewood, CO

Information/Support Specialist: 12/07 to 11/09

●Provided Technical Support for up to 200 person office. Troubleshooting Operating System Issues (Win9x, NT, 2000, XP, Vista, 7).

●SQL Analyzer for data edits using T-SQL. Developed queries daily in an ‘as needed basis’ and stored procedures.

●SQL Server 2005-2008 administration including setup, updates, migration and hardware swapping.

●VB.NET, C# Object Oriented code editing for client side data import files.

●MS Office 2003-2010 included setup and programming in Access and Excel. POP3, IMAP and user setup in Outlook.

●Active directory configuration including setup of specific users and groups, password reset, user rights and permissions, disabling and

●Enabling accounts, file folder permissions and configuring security templates.

●Network Connectivity, TCP/IP Configuration, Switch, Firewall, router management and DNS registration.

●Third Party client contact and development of file formatting, FTP, integration, process and in house QC for data integrity.

●Installed Logical printers on print server and prepared print sever to host clients. Daily user setup and maintenance on print server.

●Maintenance on all in house printers and communication with all third party vendors to resolve printing hardware issues.

●Daily desktop maintenance including drive and PCI swapping, reformatting, allocation, disaster recovery, backups and user transfers.

●Enterprise Manager to develop and maintain daily batch job processes, releasing DB locks and monitoring network DB throughput.

●Support for Sales force, Remedy and several third party applications including setup, updates, training and maintenance.

●ESI PBX phone support with programming, training and physical manipulation of phones and VOIP consoles.

Qwest/HP Denver, CO

Help Desk Tier I: 01/07 to 11/07

●Inbound/Outbound NOC call center for Web hosting data centers, the faculty that ran them and the clients who used the services.

●Around 300 calls per 10 hour shift using Clarify ticketing system, In House monitoring System and several third party applications.

●Duties included monitoring critical systems from a big board console and being proactive when there were problems.

●Logging calls and determining the issue that needs to be addressed through client contact and base knowledge of the system.

●Initiating a resolution process, reviewing that with all parties. Putting that resolution into effect by initiating repairs, tests and reviews.

●Taking client side calls and developing the same resolution process as above and working with third party contractors for repair.

●Heavy network management, TCP/IP, ISDN, ATM, Frame Relay, ARP WAN, LAN, DHCP, DNS.

●Always gave the highest level of customer satisfaction with great resolution record and high moral.

AT&T/Lucent technologies Centennial, CO

Signal Point Data Analyst: 08/03 to 01/07

●Complete analysis of cell tower frequency, throughput, physical dimensions and cell server integrity.

●Proprietary Lucent software determined new data intensive cellular signal.

●Reviewed cellular towers throughout Denver metro area and relayed data collected back to the home office.

●On call for on site changes needed for the data collection process, resets of cell servers and several other specific requests.

●Proficient in GSM, CDMA, UMTS and other telecom/wireless protocols.

Computer Research Inc. Denver, CO

System Operator/Support: 01/00 to 03/03

●Maintaining daily I/O transactions of financials from firms around the world, reporting to SIAC regulatory agency.

●Trouble shooting AS/400 I series database problems with minor programming in COBOL and FTP.

●Analysis of business and user needs, documenting requirements for rules, scenarios and user guides for system changes.

●Handled customer service issues from transmission of data, reporting issues and programming

●Assisted colleagues with all hardware software problems including updates, installation, printers and Technical support.

●Mediated customer, system and management needs with senior developers in a technical consultant role.

●24 hour on call pager rotation.


B.S. in Chemistry University of Alaska Fairbanks

Atlantech comp train, Oracle 8i OCP DBA/Certifications: A+, Oracle 8i, RTI Certified PLM Asbestos Analyst

Alaska fishing deckhand Lloyd Collins set net

Volunteer at Catholic Charities

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