JANICE HENDERSON

adxebs@r.postjobfree.com 925-***-**** Antioch, CA 94531

SKILLS

Well-rounded professional offering extensive healthcare experience, client relations and solid multi- tasking capabilities.

• Quick learner who performs efficiently in

a deadline driven environment

• Strong problem solver with adaptability

and optimism skills

• Excellent communication and

organization skills

• Outcome driven, patient and detail

oriented

• Experience developing case plans and

documentation with ID Team

• Knowledge with regional center, case

managers and CA State licensing

requirements

WORK EXPERIENCE

Quality Assurance Manager

TLC HOMES LLC November 2016 - May 2023

• Planned, implemented and maintained policies and procedures

• Ensured quality patient care and services for home care programs

• Supervised staff and visited other facility and day programs Program Leader

TLC HOMES LLC January 2014 - May 2023

• Made sure clients are treated fairly, have the best quality of life

• Took clients on outings, healthcare appointments and to day programs

• Shopped for clients necessities and dietary needs Career Center Coordinator

IHSS - Home Health April 1999 - July 2018

• Provided all necessary daily living tasks to enhance quality of life

• Provided companionship to elderly and developmentally disabled children, adults and seniors Caregiver

PLEASANT NURTURING HOMES April 2013 - January 2014

• Followed a care plan, record and report any differences

• Oversaw medication, health related matters and appointment reminders

• Supported in personal health and stable companionship Medical Assistant

ABBAS MAHDAVI September 2001 - February 2002

• Assisted physician during patient examinations

• Performed routine laboratory tests and administer injections

• Explained treatment procedures, medications, special diets or doctor’s instructions EDUCATION

Medical Billing, Los Medanos College

Vocational in Medical Assistant, Boston Reed Vocational Coding/ Billing, Penn Foster

High School Diploma, Oakland Technical High School CERTIFICATIONS AND LICENSES

CPR, March 2020 - June 2024

Food Handler, February 2018 - February 2022

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