Care Representative Customer
Resume:
Angelica Gordon
****************@*****.***
Objective
To be an essential part of an organization of interest, displaying what I have to offer while also gaining knowledge and experience.
Areas of expertise include:
Excellent Writing & Verbal Skills Organized Detail-Orientated Strong Communication Skills Cash Handling Accuracy Flexible Schedule Customer Service Microsoft Office Suite Excellent Multi-Tasker EDUCATION AND COMMUNITY INVOLVEMENT
EDUCATION: Career Step/ Online/Medical Assistant Certificate of completion 2020 Pro-Nails Beauty School, Inc/Orlando, FL/ Esthetician Licensing 2018 Lyman High School/ Longwood, FL/Diploma 2015
COMMUNITY EVOLVEMENT: Ronald McDonald House 2007-PRESENT VOLUNTEER- I assisted with cooking and helped serve patients in the center, in addition listen to needs and concerns PROFESSIONAL EXPERIENCE
Alorica, Lake Mary, FL
April 2021- Present
Customer Care Representative
Greet customers warmly and assist customers with troubleshooting, placement of orders & resolve customer complaints via phone.
• Worked as a team player. Achieving sale targets set by the company and sale manager.
• Adapted to the environment quickly. Only being with the company a short period of time, I was able to adjust quickly as well as introduce additional styles to the work environment to improve efficiency. Which showed to be successful.
References upon request
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