Data Entry Front Desk
Resume:
Cheryl Scott-Hicks
Henrico, VA
***********@*****.***
Professional Summary
Dedicated professional with demonstrated strengths in customer service, time management and front desk management. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Skills
Data Entry
Strong Communication
Account Updating
Microsoft Office - Word
Positive and Professional
Call Management
Documentation
Problem Resolution
Record Preparation
Experience
Panera Bread Richmond, VA
Cashier August 2021 - Current
Guide guests through menus while demonstrating through knowledge of the food, beverages, and ingredients.
Follow all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Train new cashiers on procedures, customer service and sales techniques.
Take food orders and relay orders to kitchen or serving counters.
Kroger’s Market Place Richmond, VA
Cashier October, 2014 – August, 2021
Engaged customers in pleasant conversation while completing cash register transactions.
Addressed customer questions and complaints with professionalism.
Provided information to customers on products or services.
Shore Homecare Agency Richmond, VA
Personal Care Aide March, 2014 – December, 2014
Assisted clients with everyday personal care needs to be meet their ADL’s and care plan goals.
Maintained accurate records and communicate with other care providers as needed.
Education
Commonwealth of Virginia Richmond, VA
Greater Richmond Employment Assistance Team’s Job Readiness Program June, 2021
Blue Ridge Job Corps Center Marion, VA
General Educational Development February, 1993
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