SL
SARAH LUCIA
*****.*********@*****.*** 413-***-**** Chicopee, MA 01020
Organized and motivated Program Coordinator with exceptional problem solving, supervisory, team building and customer service skills. Confident about stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Team Leadership and Collaboration
Staff Training
Problem Resolution
Verbal and Written Communication
Work Planning and Prioritization
Scheduling and Coordinating
Process Improvement
Decision Making
Professional and Courteous
Interpersonal Relations
Strategic Planning
Time Management
Computer Skills
Microsoft Office 365: PowerPoint, Excel, and Outlook Zoom
Truecare24 Tampa, FL
Regional Program Coordinator
08/2021 - Current
Responsible for several school districts in the state of Massachusetts. Coordinating onsite COVID-19 testing events.
Responsible for collection of specimens, several testing teams, packaging and shipping the specimens.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations. Maximized testing efficiency by dispatching crews and coordinating optimal daily schedules.
Coordinated weekly inventory to keep supplies within optimal levels. Monitor and prioritized tasks imperative for time management. Demonstrated excellent communication skills in stand-up zoom meetings about program updates.
Delegated work to staff, setting priorities and goals. Verify hours worked for each team member weekly.
Good time management, prioritization, and multitasking abilities Excellent interpersonal skills to build strong relationships with staff. Hazen Paper Company Holyoke, MA
Shipping Clerk
04/2018 - 07/2021
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Organized storage areas to maximize movement and minimize labor. Summary
Skills
Experience
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Contacted vendors for information on inbound or outbound shipments. Maintained inventory of shipping materials and supplies. Good time management, prioritization, and multitasking abilities Excellent interpersonal skills.
Dialysis Center of Western Mass
Chicopee, MA
Certified Clinical Hemodialysis
Technician
02/2012 - 02/2018
Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards. Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment. Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters and grafts. Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation. Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
Observed patients for adverse reactions and monitored hemodialysis machines for malfunctions.
Analyzed registered venous arterial pressures to meet established limits. Initiated dialysis treatment according to prescribed orders. Discontinued dialysis treatment according to established procedures. Ludlow Senior High School Ludlow, MA
High School Diploma
06/1999
Springfield Technical Community College Springfield, MA Some College (No Degree) in Nursing Science
Program Prerequisites General Studies
Completed coursework in Science, Psychology and Math Completed all Prerequisites required to apply for Registered Nursing Program. Porter And Chester Institute - Chicopee Chicopee, MA Medical Assistant in Medical Assisting
01/2009
Porter And Chester Institute Enfield, CT
Practical Nurse in Nursing
Recognized as Employee of the month for outstanding performance and team contributions. Rated top Program Coordinator by Truecare24 for 4 consecutive months. Education and Training
Accomplishments