Gloria Bryant
Executive Summary
Rockholds, KY **759
******.**********@*****.***
High energized employee that puts forth effort in anything that was being asked to do or even with out being asked to do so. Cultivating many skills to provide any office work or post office work or guidance. Distributing the chain of command is the many key source of a successful business workforce especially from my past employers. Demographically showing my quailfications stated below, with office work and a very strong communications front. Very knowledgeable when it comes to Microsoft Office, with a very confident and positive attitude in the actions being taken place in the workforce.
Authorized to work in the US for any employer
Work Experience
Call Center Representative
keck - Rockholds, KY
August 2022 to January 2023
Worked at home though Keck and helped people figure out how to file the FASFA form and other things through Studentaid.gov on the phone. I was in training Aug. - Oct. then I went on the phone. Trying to answers questions about loans, consolidation, or how to get the debit relief application done and the FASFA form is a major part that helps student go to college. Office Controller
Professional Home Health Care - Corbin, KY
June 2022 to August 2022
I filed charts, did referrals, made charts, answered phones, and whatever was asked of me. I enjoyed the job, but the pay was not enough to help me cover my bills. Patient registration Care Coordinator
Behavioral Health Group - Corbin, KY
August 2020 to May 2022
My duties included: all office machines, phones, checking clients in (by telling them what to do, checking in new patients and giving them the paperwork that they needed to fill out and return to me so they could move on to the next step, they was admitted and sometimes they was not admitted but told what they needed to do to be admitted). I sometimes include working in the screening room. I observe the patient screening and when I completed I labeled and put in the bag to be sent of to the lab. There is a lot of paperwork, insurance, IDs, to be filled out and be taken and made a copy of. Nothing
nothings - Nowhere, OK
March 2020 to August 2020
I was not employees because of the Pandemic.
Call Center Representative
Senture - Williamsburg, KY
November 2017 to February 2020
Call center where I was on the phone for eight hours a day. Talking to the military families and providers about the plan that they have and the claims that needed fixed. Referrals that needed fixed and created a plan that is good for them.
Cashier/Customer Service
Jamies interiors/ jamies furniture outlet - Woodbine, KY September 2017 to October 2017
I worked in the office, and in the warehouse as needed. checked in deliveries, and made phone calls. Cashier/Customer Service
Office Depot - London, KY
August 2017 to October 2017
worked the register, sold supplies, stocked if needed, and helped customers. Call Center Representative
General Dynamics Information Technology - London, KY July 2017 to August 2017
Call center for medicare did training and was getting ready to go on the floor to help people with the claims and any information that they have needed.
Dollar Tree Cashier
Dollar Tree - Williamsburg, KY
June 2017 to July 2017
I ran the register, stocked, cleaned, helped customers and/or did whatever they needed me to do that day.
Dollar Tree Cashier
Dollar Tree - Jacksonville, AL
September 2015 to June 2017
I ran the register, stocked, helped customers, cleaned, or whatever needed to be done. Factory Worker
Stratosphere - Jacksonville, AL
March 2017 to May 2017
This factory is where inspected oil seals. Multiple kinds and shapes. The flaws were put in a return box to send back to the company to be corrected. The good parts were then shipped to car factories to be used as needed.
Cleaning Crew
Bryant's Cleaning Service - Jacksonville, AL
September 2016 to February 2017
They cleaned Professional and Business Buildings along with a team and we cleaned several building in one night.
Insurance Agent
Liberty National - Jacksonville, AL
January 2016 to May 2016
I was trained how to sell Life and Supplement Insurance to clients in their home and how to file claims for life and death. A lot of paperwork goes into filing an insurance claim to have sure you have everything you need to make sure that their claim are sent to the correct person and place. Postal Clerk
University of the Cumberlands - Williamsburg, KY
February 2015 to August 2015
I moved job within the University to the Post Office. I learned how to sort mail, send to different departments and put in boxes for Faculty and Students. Dealt with UPS, USPS, and FEDEX, among others. We sold stamps, received and sent out packages. We did the duplication for the departments on campus. Kept a money ledger at the end of the day.
Secretary/Receptionist
University of the Cumberlands - Williamsburg, KY
August 2000 to February 2015
I worked in the the office of Office of Student Services of the President of Student Affairs and Dean of Student Life. Where I took messages, made appointments, answered the phone, and gather information from the Directors. I also took staple orders for the dorms and the office and assisted with taking students to the hospital or the doctor as needed. Actually I did whatever was needed of me during the day. Education
College Degree in Information Technology
Excel College - Corbin, KY
August 1988 to February 1989
High school diploma
Whitley County High School - Williamsburg, KY
August 1978 to May 1981
Skills
• Behavioral Health