Shaley Lesley

Manchester, TN *****

adxe7m@r.postjobfree.com

+1-256-***-****

Work Experience

Inside Sales/Customer Service Representative

Alabama Specialty Products, Inc. - Munford, AL

September 2014 to July 2020

• Managed incoming calls and emails.

• Identified and assessed customer needs.

• Provided customers with information about products and services.

• Determined pricing for quotes based on material, size, and production process.

• Helped customers with any questions concerning their quote and/or the companies services, products, and capabilities.

• Maintained solid customer relationships by handling questions and concerns with speed and professionalism.

• Processed orders and transmitted them to production.

• Educated prospective customers while supporting existing clients with information and assistance that related to products and services.

• Established, developed, and maintained positive business and customer relationships. Electronic Assembler/Solderer

Elbit Systems of America - Talladega, AL

July 2011 to August 2014

• Set up and assembled electronic assemblies including; wiring, hand soldering, component placement, and mechanical assembly.

• Built, modified, repaired and/or completed rework on electrical assemblies, sub assemblies, harnesses, or final assemblies.

• Disassembled and repaired sub assemblies.

• Performed touch up and soldering techniques such as: soldering in small spaces, soldering on a highly populated assembly, extensive soldering rework and/or repair, soldering fine wires or temperature sensitive and/or micro electronic components.

• Performed potting/encapsulating, mixing of resins and epoxies.

• Sprayed or applied protective coatings, as required.

• Applied minimal touch up paint as required using paint pens or similar controlled devices.

• Maintained accurate logs and records.

Waitress/Cashier/Server/Bartender

Diamond Lil's Restaurant - Talladega, AL

March 2009 to March 2011

Food and silverware prep, provide menus, took guests orders, effectively communicate orders to kitchen staff, met special customer requests/demands, delivered food and beverages to tables, refilled glasses, cleaning, and dishwashing.

Assembler

Elwood Staffing/Honda Manufacturing of Alabama - Lincoln, AL October 2007 to February 2009

Assembled automobiles on a production assembly line Cashier/Cook/Prep/Clean/Dishwasher/Food Expediter

Manna Enterprise - Talladega, AL

June 2005 to October 2007

Took customers orders, accepted money and made change, cleaned and washed dishes, prepped food, prepared and bagged orders

Cashier

Piggly Wiggly - Talladega, AL

May 2005 to July 2005

Scanned and bagged groceries, accepted money and made change, cleaned Education

High school diploma

Talladega High School - Talladega, AL

August 2003 to May 2007

Skills

• Electrical Experience

• Customer Service Support

• Inside Sales

• Order Entry

• Computer Proficiency

• Communications Skills

• People Skills

• Problem-solving Abilities

• Creativity

• Critical Thinking

• Conflict Resolution

• Negotiation

• Decision making

• Empathy

• Active listening

• Adaptability

• Organizational skills

• Teamwork

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