ERNEST LEE BRUCE
Carmichael, CA 95608
*************@*****.***
Professional Summary
Experienced Unarmed Security Guard/ Customer Service Rep. Ready to provide protection with non-level measures. . Is an enthusiastic, highly motivated, self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Have worked with private companies and dealt with all different type of situations. Patrolling monitoring cameras and checking identification.
Core Qualifications
10+ years providing a high level of customer service in the unarmed security industry
Trained to appropriately prevent and react to theft vandalism fire and illegal activity
Understanding of local laws and regulations and using them to facilitate patrols
Strong observation skill and excellent verbal and written skills for reporting
Trained to react to specific crisis situation effectively and efficiently when waiting for emergency service is not an option
Applies strong critical thinking and problem-solving skills to meet clients’ needs
Collaborates effectively to get things done, building and nurturing strong relationships
Can manage complexity, prioritize task, delegate and execute in a fast paced environment
Ability to learn, adapt to new information and technology platforms
Experience
Unarmed Security Guard 07/2014-Present
G4S Secured Solution Fort Lauderdale, FL
Patrolled and manned residential community post per security management
Managed and recorded pedestrian and vehicle traffic at access point
Kept record and generated reports on property damage malfunctioning
Equipment and out-of-place occurrences
Regularly checked locks windows and equipment to ensure nothing been tampered
Package Handler 02/2011-06/2013
FedEx Ground Sacramento, CA
Performs various task in a warehouse setting
Ensuring successful delivery and transfer of goods to its intended destination
Performs physical labor and lift weight between 50 and 100 pounds
Stock Associate 12/2007-02/2011
Abercrombie & Fitch Aventura, FL
Maintain merchandise Flow
Filling and presentation Standards Throughout the Store and stockroom
Organized and ensure the best available sizes and selection for customers
Education
High School Diploma 2009
North Miami Adult Education North Miami, FL
Skills
Microsoft Office (word,excel, etc.)
Certified CPR and AED
Customer Service Oriented