PROFESSIONAL EXPERIENCE

STATE NATIONAL COMPANIES 2013 – 2023

DOCUMENT PROCESSOR/CLAIMS COORDINATOR

Process financial information from documents with accuracy and speed into client system

Maintained data entry metrics

Mentor and train team members on use of applications

OUTREACH HEALTH SERVICES 2012 – 2013

PAYROLL COORDINATOR

Enter weekly time detail for health care attendants into Med Suite online state payroll system.

Reviewed and verified details for accuracy and adherence to current tax laws

Assisted with scheduling of attendants to provide adequate coverage of personnel.

Compiled end of month and end of quarter reports

Served as point of contact for payroll issues and worked with health care attendants to resolve outstanding issues

ABEO/SUMMIT HEALTHCARE MANAGEMENT RESOURCES 2005 – 2010

ACCOUNT REPRESENTATIVE

Handled heavy inbound call queue from patients regarding billing status, appeals, and claims.

Claims research and processing

Claims settlement

Claims auditing

Performed quality assurance for anesthesia claims for nationwide provider groups.

Emphasis on knowledge of insurance guidelines, rules for billing.

Extensive filing of charts following HIPPA regulations.

Served as point of contact and mentor for co-workers.

Skills:

Customer Service

Claims Research/Processing/Quality Assurance

Medical Billing / Insurance

Automobile / Homeowner Insurance

Payroll management

Data Entry & 10-key by touch

70 Words per minute

Microsoft Windows 7 and 10, Office 2007 and 2010

EDUCATION SUMMARY:

University of North Florida

Bachelor of Psychology Degree received

References available upon request.

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