PROFESSIONAL EXPERIENCE
STATE NATIONAL COMPANIES 2013 – 2023
DOCUMENT PROCESSOR/CLAIMS COORDINATOR
Process financial information from documents with accuracy and speed into client system
Maintained data entry metrics
Mentor and train team members on use of applications
OUTREACH HEALTH SERVICES 2012 – 2013
PAYROLL COORDINATOR
Enter weekly time detail for health care attendants into Med Suite online state payroll system.
Reviewed and verified details for accuracy and adherence to current tax laws
Assisted with scheduling of attendants to provide adequate coverage of personnel.
Compiled end of month and end of quarter reports
Served as point of contact for payroll issues and worked with health care attendants to resolve outstanding issues
ABEO/SUMMIT HEALTHCARE MANAGEMENT RESOURCES 2005 – 2010
ACCOUNT REPRESENTATIVE
Handled heavy inbound call queue from patients regarding billing status, appeals, and claims.
Claims research and processing
Claims settlement
Claims auditing
Performed quality assurance for anesthesia claims for nationwide provider groups.
Emphasis on knowledge of insurance guidelines, rules for billing.
Extensive filing of charts following HIPPA regulations.
Served as point of contact and mentor for co-workers.
Skills:
Customer Service
Claims Research/Processing/Quality Assurance
Medical Billing / Insurance
Automobile / Homeowner Insurance
Payroll management
Data Entry & 10-key by touch
70 Words per minute
Microsoft Windows 7 and 10, Office 2007 and 2010
EDUCATION SUMMARY:
University of North Florida
Bachelor of Psychology Degree received
References available upon request.