Delivery Driver Customer Service
Resume:
Felicia Smith
Meeting and exceeding one-time metrics. Clean driving record with a focus on safe travels. Capable of operating quickly and efficiently, even in high-pressure situations.Very well organized.ly
Jonesboro, GA 30236
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Keeps customers updated on expected delivery time and any anticipated delays. Dedicated to keeping truck/ and or car interior clean and organized.
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Little Caesars Pizza - Atlanta, GA
December 2022 to Present
I build and supervise a team that achieves Little Caesar's goals of customer satisfaction, sales, and profitability and operates the restaurant according to company standards and procedures. The Manager receives direction and training from the Owner and/or Area Supervisor. Also responsible for marketing strategies, recruiting, and hiring restaurant staff, training, overseeing food quality, developing menus s well as greeting and serving restaurant guests.
Delivery Driver
Amazon DSP - Atlanta, GA
September 2022 to Present
Delivering packages accurately and professionally at a timely manner. Personal Delivery Driver
UPS - Atlanta, GA
October 2022 to January 2023
Required to drive my personal vehicle to meet the driver and pick up my packages the amounts vary and I deliver them in a timely manner.
Production
Hanna Brothers Studio Cafe - Fayetteville, GA
January 2022 to January 2023
Catering for production and film crew
Licensed Insurance Agent
Delta Life Insurance Company - Forest Park, GA
January 2022 to July 2022
I oversee many clients whom I collect payments from whether it's life or fire policy's. My whole clients lists consist of over 10,500 policies whom I'm responsible for. I also go out in the field to look for more business whether it's one or the other or both. I think every family should have life insurance I've established a connection with all of my clients. I care about my clients and their families. Driver
Lyft - Atlanta, GA
January 2017 to July 2022
Transport clients from one destination to another. Conduct vehicle maintenance checks regularly use navigation apps to determine the optimal route for each client. Interact with clients in a friendly and professional manner. Pick up and drop off clients in a punctual and reliable fashion. Manager, Sales and Customer Service
Macy's - Brooklyn, NY
July 1998 to May 2002
Drive and exceed sales goals by leading Macy's initiatives through coaching and recognition, while optimizing productivity and efficiency. Ensure colleagues engage with customers and provide a friendly and easy to shop environment.
Manager, Operations
Bloomingdale's - New York, NY
July 1992 to August 1996
Responsible for ensuring annual store inventory process runs smoothly and successful and efficient. Responsible for all packaging and other supplies as needed. Independent Dispatcher
Translog Corp-Dispatch Service for straight trucks - Brooklyn, NY January 1990 to December 1992
I coordinate and manage the schedules of truck drivers to ensure products and goods are picked up and delivered in a timely manner. Maintain contact with the drivers throughout their routes and monitor their progress. I also troubleshoot any problems that may come up along the way. Education
Associate's degree in Business Administration
Brooklyn College - Brooklyn, NY
October 2002 to June 2004
Bachelor of Business Administration in Business Administration York College - Queens, NY
June 1997 to September 2001
Master of Computer and Information Sciences in Computer Networking New York University - Brooklyn, NY
September 1991 to June 1995
High school diploma in College Prep
Boys And Girls High School - Brooklyn, NY
September 1989 to June 1991
Commercial Driver's License (CDL)
Class C
Expires: July 2025
State: GA
Skills
• Customer service
• Driving
• Team Work
• Reliability
• Flexibility
• Problem-solving
• Customer service (10+ years)
• Commercial driving
• Dealership experience
• Shipping & receiving
• Manufacturing
• Delivery driver experience
• Cashiering
• Box Truck
• Leadership
• Computer literacy
Languages
• Spanish - Fluent
Certifications and Licenses
Driver's License
Life Insurance License
Assessments
Work style: Reliability — Highly Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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