Center Representative Service

Claudia Sparapani-Katz

Customer Service Representative

**** * *******

773-***-****

*********@*****.***

OBJECTIVE

Apply CRM skill such as data entry, maintenance of client’s portfolio with products, questions, problem solving and continued satisfaction through company training

EDUCATION —

EXPERIENCE

Truman College Chicago, IL

Current pursuing Business Degree

Cooking and Hospitality of Chicago

Culinary Arts – Trade School

Virtual Call Center Representative • Remote • Equiniti

December 19,2022-Prensent

Dispatcher/Customer Service • Chicago, IL Prime Time Window

April 2022- June 2002

Facilities Administrator • Chicago, IL • Alpha Kappa Alpha

Demonstrated strong sense of ownership with customers, displayed empathy and maintained productive dialogue throughout open request.

Daily data collection throughout companies CRM platforms

Community experience with Alpha Kappa Alpha Sorority facilities administration

KEY SKILLS —

COMMUNICATION

Data Entry and Management

Resolving Website Securities

Call Center Representative

Product Knowledge of different companies

Open minded

Communicated with colleague and supervisors of team’s collaboration to exceed projected deadline for multiple projects

LEADERSHIP

Manage to delegate with colleague on multiple projects formulating concise strategies to expedite workload with accuracy and efficiency.

REFERENCES

[Available upon request.]

Contact this candidate