Customer Service Assistant Manager
Resume:
Chelsea Carney
West Monroe, LA *****
***************@*****.***
Assistant manager with 4+ years of customer service. Organized, dedicated, and punctual with training in food safety and handling. important ability to function well both independently and fast- paced environment .
Work Experience
Dairy Queen assistant manager
Fourteen Foods - West Monroe, LA
August 2019 to Present
• Create and implement policies to achieve perfect custom satisfaction
• Maintain food service standards
• Prepare supplies for busy work day or the next shift
• Maintain inventory levels throughout peak hours
• Trained new employees on proper food handling and food safety procedures
• able to work well both in a team environment as well as using own initiative.
• Ensure high standards of customer service
• Set and enforced policies focused on team productivity and operational efficiency
• Managed daily operations including scheduling, cash handling, sales forecasts, and cleaning tasks if needed.
• Provide assistance to staff if needed
• Assign employees to specific duties
Education
High school diploma
Haughton High School - Haughton, LA
Skills
• Assistant Manager Experience (4 years)
• Management (5 years)
• Cash Handling (7 years)
• Inventory Control
• Food Safety (6 years)
• Store Management Experience (4 years)
• Upselling (6 years)
• Food Service (7 years)
• Food Preparation
• POS
• Retail Sales
• Cleaning Experience
• Kitchen Experience
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