Ramp Agent Logistics Manager

BF

BRETT FOLKERS

breĴfolkers@hotmail.com 319-***-**** Knoxville, TN 37923

Dedicated Logistics Manager contributing solutions to performance issues and high freight costs. Knowledgeable in new employee training and safety procedures. Offers a successful career history comprising more than 20 years. Astute professional highly skilled in transportation flow management. A talented individual offering dynamic skills in import and export laws and strategic initiatives. Desiring a Logistics Manager position with a great company. Accomplished Logistics Manager with more than 20 years supervising critical shipments and negotiating freight contracts. Considered a valuable member of any management team. Self-motivated Logistics Manager offering excellent skills in inventory control and effective issue resolution. Pursuing a similar position where a well-qualified individual with an understanding of domestic and international shipping is highly sought. Documentation

Proficient in [Software]

Shipping and receiving

Logistics management

Data analysis

Distribution and warehousing

Policies and procedures

Carrier negotiations

Project management

LTL knowledge

Quality management systems knowledge

Knowledge of state roads and highways

Air Brake Certification

Purchasing

Fast learner

Warehouse and fulfillment

Safety-conscious

Deadline-driven

DOT regulations

Team management

Route optimization

Domestic freight management

Customer service

Issue resolution

Operational management

Continuous improvement

Valid [State Name] driver's license

Commercial driving expertise

Safe driving techniques and semi vehicle expertise Confidentiality understanding

Route management

FolkersRocky Top Deli Provisions / Flagg

Knoxville, TN

Driver, Warehouse Orders

02/2020 - 09/2020

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Achieved consistently high customer scores due to exceptional service. Operated standard warehouse equipment, including forklifts, assisting with loading and unloading of deliveries.

Processed daily inventory receipts and quantities of supplies. Reviewed work orders to perform freight movement and deliveries. Drove trucks to and from job sites to deliver workers and supplies. Verified contents of inventory loads against shipping papers to determine Summary

Skills

Experience

discrepancies.

Recorded discrepancies and damages to inventory and reported findings to supervisor.

Transported clients to events and programs according to activity schedule.

Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.

Completed customer orders and collected payments to keep accounts current.

Inspected equipment throughout shift, performed minor maintenance tasks and notified of tools requiring repair.

G2 Security Staff/Delta Alcoa, TN

Ramp Agent

06/2019 - 11/2019

Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency. Transferred luggage from aircrafts to collection areas safely and quickly using ground equipment.

Reported equipment malfunctions to supervisor for immediate repair aĴention to avoid creating flight departure delays. Positioned and towed aircraft from remote locations of airport to designated areas for operation.

Safely and quickly refueled daily aircraft for arrival and departure flights. Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over daily flights. Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.

Connected electrical power unit and hoses to aircraft. Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.

Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance. Followed strict delivery schedules and routes to deliver cargo and products on various types of vehicles according to tight timetables. Resolved service-related problems in timely manner. Collaborated with various team members to ensure guest requests were addressed appropriately and timely.

Provided services efficiently and with high level of accuracy. Self Employed Waterloo, IA

Self Contractor

04/2010 - 05/2018

Verified data integrity and accuracy.

Performed initial client assessment and analysis to begin research process. Analyzed departmental documents for appropriate distribution and filing. Answered average of 20 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.

Entered details such as payments, account information and call logs into Excel.

Implemented marketing strategies which resulted in 12% growth of customer base.

Copied, logged and scanned supporting documentation and placed all information in client files.

Assisted 20 customers in average daily bases by answering questions, responding to inquiries and handling telephone requests. Assisted various business groups with document organization and dissemination during acquisitions.

Initiated two key partnerships which resulted in 54% revenue growth. Black & Gold Logistics Waterloo, IA

Logistics Manager

11/2008 - 01/2010

Negotiated with dozens of new and different freight companies and received annual contracts that effectively saw a cost savings of [8-12]%. Provided updates on critical shipments to the corporate departments and customers who requested them.

Implemented and enforced all policies and procedures for the entire logistics department.

Conducted research to address shipping errors and packaging mistakes. Collaborated with third-party vendors to implement a new broker system. Established long-term customer relationships through prompt and courteous service.

Divided cargo received by account Number and intended location. Estimated weights, heights and centers of balance to make precise placements.

Maintained accurate stock records and schedules.

Reported carrier-performance metrics and monthly costs reports to executive team.

Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.

Picked up incoming stock and delivered materials to designated locations. Tracked time spent on assignments each day for productivity reporting. Powers Transportation Shorewood, IL

Safety Specialist

01/2006 - 11/2008

Escorted inspectors and answered questions about facility operations. Led training courses for employees at all levels.

Maintained documentation for areas such as orders, activities, schedules and employee performance.

Accurately read, understood, and carried out wriĴen instructions. AĴended monthly safety meetings to ensure machine operation safety. K & R Express L.T.D. Waterloo,, IA

Owner Operator

03/1997 - 01/2007

Controlled freight, trucks and warehouses expenses with strategic approaches.

Successfully raised net revenue 12%.

Optimized profitability and saved costs by negotiating vendor services. Projected long-term company requirements and conceptualized approaches to build customer loyalty and maximize revenue generation. Increased revenue while providing preventative maintenance on truck and refrigerated trailers and managing inventory.

Controlled expenses and maximized savings through the effective negotiation of vendor contracts.

Enhanced customer loyalty and satisfaction by addressing concerns in a speedy and knowledgeable manner.

Coordinated allocation of transportation service equipment and supplies to maintain operational efficiency.

Adhered to safety requirements with no complaints, incidents or accidents.

Automated key office processes, including payroll, AP/AR, recordkeeping and compliance tracking.

Created a comprehensive business plan complete with sales goals and financial data.

Improved operations to optimize cost and delivery. K & R Express Waterloo, IA

Tractor /Trailer Mechanic

01/1994 - 03/1997

Conducted troubleshooting of brakes and other system issues. Diagnosed electrical problems and implemented repair solutions. Installed new body panels, rails and corners.

Produced hand-made parts and accurately welded different metals to connect frames, bodywork and system components.

Maintained vehicles by changing oil, checking baĴeries and lubricating components.

Ran diagnostics on heating and cooling systems to trace faults and completed skilled repairs.

Reconditioned and replaced pistons, bearings, gears and valves. Installed accessories to meet vehicle operator needs, including non-manufacturer components.

Optimized brake systems by adjusting and replacing components. Rewired ignition systems, lights and instrument panels. Raised trucks and buses using hydraulic jacks or hoists. Verified dimensions and clearances of parts to achieve conformance to factory specifications.

Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Prioritized and organized tasks to efficiently accomplish service goals. Juggled multiple projects and tasks to ensure high quality and timely delivery.

Columbus High School Waterloo, IA

High School Diploma

Iowa Accident & Health or Sickness Insurance certified A liĴle about my personal history. My family owned a very successful refrigerated transportation and logistics company out of Waterloo, Iowa that was running 80+ trucks and had multiple accounts across the United States. I started in the shop working on trucks and trailers until I started buying trucks at the age of 21. I drove as needed, but mostly dispatched and helped out with the brokerage.

In 2010, I worked with previous customers as well as new one's, matching them with different transportation companies and brokers that I felt would be the best match depending on the location. Education and Training

Certifications

History

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