Order Selector Customer Service

William McCleese

*** ****** ******, *******, ** *6010 959-***-****

*****.*.**************@*****.***

EXPERIENCE

Whole Foods, Cheshire, CT 01/2023- 04/2023

Order Selector

Picked and packed bulk products of food based on orders received

Operated pallet jack to load and unload deliveries

Stocked food, home goods, and other products on store shelves

Engaged with customers; providing excellent customer service

Medtronic, North Haven, CT 11/2022-01/2023

Assembler

Performs a variety of tasks ranging for repetitive to non-repetitive assembly operations

Works from visual aids, layouts, diagrams, schematics, flow sheets, and written/verbal orders

Sets initial layouts and uses a variety of tools to prepare products; makes continual checks

La Isla, Hamden 08/2022- Present

Waitstaff

Greets customers as they entered the establishment; providing exceptional customer service

Take over the phone and in person orders from customers and communicated those orders to chefs/kitchen staff

Serves food and beverages to customers and ensure customer satisfaction

Handles large sums of money and manages credit and debit card transactions

Global Steering Systems, Watertown, CT 08/2022- 11/2022

Machine Operator

Planned/performed a variety of work functions to maintain equipment in

operating condition

Made changeovers as necessary; repaired breakdowns to minimize downtime

Used a variety of hand tools and gauges to make machine adjustments daily

Checked conformance of parts to specifications while performing daily/weekly

systems checks

State of Connecticut, Enfield, CT 01/2019-08/2022

Sanitation and Environmental Services

Performed sanitizing and disinfecting duties throughout McDougall Walker and

Garner CI per Covid-19 protocols

Interacted with patients and staff while assigned to mental health unit

Observed proper gowning and PPE protocol

Experience with bio-hazardous materials and proper protocol/disposal while

on Blood Spill team, including proper disposal and transportation of soiled linens

Collected and gathered garbage and medical waste from different units/areas in

the facility

State of Connecticut, Suffield, CT 2003-2005

Janitorial Services

Utilized vacuums, cleaners, detergents, and other chemicals with industrial

equipment, including floor scrubbers and buffers

Ensured garbage was removed, transported, and disposed of according to set

Procedures

Followed established safety precautions for cleaning and maintaining all areas of

the facility

EDUCATION

Yale Prison Education Initiative Program, Suffield, CT ~ General Studies ~ 2019-Present

Stratford Career Institute, St. Albans, VT ~ Plumbing ~ 2013-2015

Asnuntuck Community College, Enfield, CT ~ Entrepreneurship~ 2012

Unified School District #1, Uncasville, CT ~ General Equivalency Diploma~ 2000

CERTIFICATES & SKILLS

Leader Mentor Industrious

Goal-Oriented Team Player

Personable Responsible

Hazardous Materials Training

Blood Spill Team

Pallet jack and Forklift Training

Sexual Harassment Prevention Training

Certified Caregiver

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