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Data Entry Call Center

Location:
Farmington, MO
Posted:
May 28, 2023

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Resume:

Christina Bailey

Bismarck, MO *****

adxdj2@r.postjobfree.com

+1-573-***-****

Start a career that I can enjoy until retirement.

Authorized to work in the US for any employer

Work Experience

Cashier/Deli

Roy's Convenience Store - Bismarck, MO

March 2018 to Present

Employer

Run register, greet customers, receive payment, keep store orderly, cook when in deli, close /open, keep paperwork correct

Office Manager

Custom Fabrication - Bismarck, MO

August 2017 to Present

Run office for husband's small, phone calls, sells, paperwork, taxes, invoices,orders, advertising, office management

CMT Technician

Belleview Valley Nursing Home - Belleview, MO

October 2021 to April 2022

1. Passed medications

2. keep record of clients pills take

3. Reordered as needed

4. Helped with daily needs when I had extra time

5. Stocked carts and supplies as needed

Office Assistant

Bat Services - Bismarck, MO

May 2021 to November 2021

Helped with filing papers filling out forms sending invoices checking emails phones calls research Housekeeping, cook,cmt

Crawford Ranch Boarding Home LLC - Doe Run, MO

October 2019 to February 2021

Cooked for 30+ clients, cleaned mop, laundry,dishes, help pass medication CMT/CNA

GRAINTE HOUSE - Ironton, MO

April 2017 to February 2018

1. Passed medication at scheduled times,

2. help clients with every day living activities,

3. cleaning

4. kept record of where clients were.

Wear spotter

Glass Factory, Park - Hill, Mo, US

January 2017 to April 2017

Inspected glass wares for imperfections

Server

Huddle House Farmington

January 2016 to November 2016

greeted, took orders, delivered food, received payments, cleaned CMT/CNA

St.Joe Manor, Boone Terre

October 2015 to March 2016

Passed meds assisted with daily activities

CMT

St. Francis Manor

October 2013 to October 2015

Passed meds helped with daily activities

Education

Some college in Business Management, core classes, some healthcare Capella University - Minneapolis, MN

January 2017 to January 2018

GED in Basic

Dept of edu ill - Quincy, IL

September 1995 to April 1996

Skills

• Cleaning Experience

• Food Preparation

• Meat Cutting

• Cooking

• Medication Administration

• Office Equipment

• Office Management

• Home Care

• Microsoft Office

• Microsoft Word

• Phone Etiquette

• Office experience

• Public speaking

• English

• HIPAA

• Business Management

• Medical Office Experience

• Meal Preparation

• Food Service

• Vital Signs

• Caregiving

• Microsoft Outlook

• Data Entry

• Medical Terminology

• Insurance Verification

• Clerical Experience

• Nursing

• Medical Records

• Kitchen Experience

• Patient Care

• Computer Operation

• Customer service

• Laundry

• Sales

• Alzheimer's Care

• Computer Skills

Certifications and Licenses

CMT

September 2004 to March 2022

Pass medications, recording what ive given,reordered when needed, keep organized, help with keeping staff busy

CNA

March 1999 to March 2022

Help with clients daily needs

CPR/First Aid

June 2019 to June 2021

Certified Medication Aide

State Tested Nursing Assistant

Certified Medication Technician

Assessments

Customer Focus & Orientation — Expert

July 2020

Responding to customer situations with sensitivity Full results: Expert

Call Center Customer Service — Proficient

July 2020

Applying customer service skills in a call center setting. Full results: Proficient

Electronic Health Records: Best Practices — Familiar October 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar

Customer Service — Familiar

October 2020

Identifying and resolving common customer issues

Full results: Familiar

Call center customer service — Expert

February 2021

Applying customer service skills in a call center setting Full results: Expert

Data entry: Accuracy — Proficient

February 2021

Entering data quickly and accurately

Full results: Proficient

Basic bookkeeping — Familiar

October 2021

Calculating and determining the accuracy of financial data Full results: Familiar

Mechanical knowledge — Proficient

September 2019

Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Proficient

Administrative assistant/receptionist — Familiar

November 2021

Using basic scheduling and organizational skills in an office setting Full results: Familiar

Warehouse associate — Proficient

November 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Scheduling — Proficient

May 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Customer focus & orientation — Proficient

May 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate