Data Entry Call Center
Resume:
Christina Bailey
Bismarck, MO *****
**********************@***********.***
Start a career that I can enjoy until retirement.
Authorized to work in the US for any employer
Work Experience
Cashier/Deli
Roy's Convenience Store - Bismarck, MO
March 2018 to Present
Employer
Run register, greet customers, receive payment, keep store orderly, cook when in deli, close /open, keep paperwork correct
Office Manager
Custom Fabrication - Bismarck, MO
August 2017 to Present
Run office for husband's small, phone calls, sells, paperwork, taxes, invoices,orders, advertising, office management
CMT Technician
Belleview Valley Nursing Home - Belleview, MO
October 2021 to April 2022
1. Passed medications
2. keep record of clients pills take
3. Reordered as needed
4. Helped with daily needs when I had extra time
5. Stocked carts and supplies as needed
Office Assistant
Bat Services - Bismarck, MO
May 2021 to November 2021
Helped with filing papers filling out forms sending invoices checking emails phones calls research Housekeeping, cook,cmt
Crawford Ranch Boarding Home LLC - Doe Run, MO
October 2019 to February 2021
Cooked for 30+ clients, cleaned mop, laundry,dishes, help pass medication CMT/CNA
GRAINTE HOUSE - Ironton, MO
April 2017 to February 2018
1. Passed medication at scheduled times,
2. help clients with every day living activities,
3. cleaning
4. kept record of where clients were.
Wear spotter
Glass Factory, Park - Hill, Mo, US
January 2017 to April 2017
Inspected glass wares for imperfections
Server
Huddle House Farmington
January 2016 to November 2016
greeted, took orders, delivered food, received payments, cleaned CMT/CNA
St.Joe Manor, Boone Terre
October 2015 to March 2016
Passed meds assisted with daily activities
CMT
St. Francis Manor
October 2013 to October 2015
Passed meds helped with daily activities
Education
Some college in Business Management, core classes, some healthcare Capella University - Minneapolis, MN
January 2017 to January 2018
GED in Basic
Dept of edu ill - Quincy, IL
September 1995 to April 1996
Skills
• Cleaning Experience
• Food Preparation
• Meat Cutting
• Cooking
• Medication Administration
• Office Equipment
• Office Management
• Home Care
• Microsoft Office
• Microsoft Word
• Phone Etiquette
• Office experience
• Public speaking
• English
• HIPAA
• Business Management
• Medical Office Experience
• Meal Preparation
• Food Service
• Vital Signs
• Caregiving
• Microsoft Outlook
• Data Entry
• Medical Terminology
• Insurance Verification
• Clerical Experience
• Nursing
• Medical Records
• Kitchen Experience
• Patient Care
• Computer Operation
• Customer service
• Laundry
• Sales
• Alzheimer's Care
• Computer Skills
Certifications and Licenses
CMT
September 2004 to March 2022
Pass medications, recording what ive given,reordered when needed, keep organized, help with keeping staff busy
CNA
March 1999 to March 2022
Help with clients daily needs
CPR/First Aid
June 2019 to June 2021
Certified Medication Aide
State Tested Nursing Assistant
Certified Medication Technician
Assessments
Customer Focus & Orientation — Expert
July 2020
Responding to customer situations with sensitivity Full results: Expert
Call Center Customer Service — Proficient
July 2020
Applying customer service skills in a call center setting. Full results: Proficient
Electronic Health Records: Best Practices — Familiar October 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Customer Service — Familiar
October 2020
Identifying and resolving common customer issues
Full results: Familiar
Call center customer service — Expert
February 2021
Applying customer service skills in a call center setting Full results: Expert
Data entry: Accuracy — Proficient
February 2021
Entering data quickly and accurately
Full results: Proficient
Basic bookkeeping — Familiar
October 2021
Calculating and determining the accuracy of financial data Full results: Familiar
Mechanical knowledge — Proficient
September 2019
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Proficient
Administrative assistant/receptionist — Familiar
November 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Warehouse associate — Proficient
November 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Scheduling — Proficient
May 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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