Data Entry Desk Specialist

Gloria Adwoa Addae

614-***-**** *********@*****.*** www.linkedin.com/in/gloria-addae

EDUCATION

University of Ghana, Legon

Bachelor of Arts, Information Studies & Political Science September 2005-June 2008

● Cumulative GPA: 3.47/4.0

● Second Class Honors (Upper Division)

University of Ghana, Legon

● Diploma in Adult Education September 2002-May 2004 University of Cape Coast, Ghana

Institute of Education: SDA Training College, Asokore, Koforidua September 1994-June 1997

● Training in, English. Education, Vocational Skills, and Social Studies WORK EXPERIENCE

Social Security and National Insurance Trust (SSNIT), Accra, Ghana December 2010-March 2023 Quality Assurance Officer (May 2014-March 2023)

● Performed data entry tasks of 150 social security Member registration forms

● Verified Member Biometric data entered by Junior staff for approval purposes

● Processed Biometric forms that are listed and packaged for filing Member Data Management Officer (July 2021-May 2022)

● Performed receiving and registration of Member Contribution report

● Captured new Member Contribution report by soft or hard copy

● Processed Member Contribution on monthly basis for validation purposes

● Generated Payment Advice for monthly Social Security payments Records Officer (December 2010-April 2014)

● Performed verification and approval of 200 captured new or updated Member nominees

● Performed the task of 200 Member data update for approval purposes

● Verified Member data in preparation towards pension

● Verified Member data and nominee details for survivor's benefit purposes KPMG, Accra, Ghana July 2008-November 2010

Front-Desk Specialist

● Maintained the neatness of the physical environment of the office for safety and health purposes

● Greeted and welcomed visitors upon visitation to provide a friendly and welcoming environment for all

● Order and purchased office supplies needed for employees when out of stock

● Provided administrative support for the executive team leaders to operate efficiently SKILLS

● Microsoft Applications (Excel, Word, PowerPoint)

● Integrated Social Security Administration System (ISSAS) Software

● Operation Business Suite (OBS) Software

TEACHING EXPERIENCE

Manhean Junior High School, Tema- Ghana September 2001-June 2002 Middle School Teacher

● Created lesson plans to instruct students in the subject of English Language

● Evaluated students’ performance through assessments

● Communicated with colleagues and the principal to address the needs of the school and students Seghe D/C Primary School, Ada-Ghana September 1997-May 2001 Elementary Classroom Teacher

● Taught subjects in Mathematics, English Language, Science and Social Studies

● Developed cohesive lesson plans for specific subjects

● Conducted end of year reports of students based on performance LANGUAGES

● English Language

● Twi (Akan Language)

● Ga Adangbe

REFERENCES

● Michael Ohene-Ologo

Tel: 973-***-****

● Justice Adjepong

Tel: +233 (020) 416 - 0437

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