This Summer Customer Service
Resume:
Emmanuel Opesanmi
*********@****.***
Linkedin : www.linkedin.com/in/Emmanuel-Opesanmi
College junior with adept communication, critical thinking, and problem-solving abilities motivated to secure an internship position as a trainee with your organisation in order to gain vital knowledge on my career path.
PROFESSIONAL EXPERIENCE
APPLE College Station, TX
At-home service advisor March 2023 -Current
● Outstanding customer service skill prompting and directly influencing the increase of customer satisfaction
● Superb attention to detail and time, leading to problems being solved quickly and effectively
● Amazing time and attention allocation for important and difficult tasks INSTACART Houston, TX
Grocery/Mailman Delivery July 2020-Current
● Critical time management skills directly influencing the decrease in average customer wait time to 17 minutes from 38 minutes
● Proficient knowledge of the placement of items and properties which increased the time for later changes and reflections by 3%
● Excellent attention to detail which reduced mistakes and errors to a minuscule level AMERICAN POOLS Houston, TX
Lifeguard May 2016-Aug 2019
● Increased patron involvement in attending neighbourhood swimming facilities forcing an increase in revenue for the community by 8%
● Created excellent relations with patrons based on outstanding communication skills
● Heavily influenced the acquisition of newer and safer technologies in the facilities EDUCATION
TEXAS A&M UNIVERSITY College Station, TX
Bachelor of Science in Industrial and Systems Engineering Dec 2024 Minor-Mathematics, Economics
GPA:3.2
SKILLS
● Proficient in MATLAB, MS Office(Word, Excel, Powerpoint Outlook), SPYDER, Python,C
● Fluent in English, some Spanish, and Yoruba
ORGANIZATIONS
● Member of ASA (African Student Association which is College Station, TX a group that shines light on diversity and African culture) August 2019 - Current
● NSBE (National Society of Black Engineers College Station, TX is a group that links students of colour to educational Spring 2022-Current scholarships and opportunities)
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