Scrum Master Project Manager

Belta Tooh

Washington DC Metro Area 443-***-**** *********@*****.***

https://www.linkedin.com/in/belta-to-oh-a4a99a28/

professional summary

A dedicated true leader who inspires teams to inspect, adapt and become high-performing, and self organized while delivering high-quality solutions within short cycle times. Strong ability to ensure transparency while aiming for more collaboration across departments that build trust, a sense of belonging, and accountability within the organization and expertise in using several Agile project management tools like Rally, Jira/Confluence, Visual Studio, and google jam board. Extensive knowledge of several Agile frameworks like Kanban, Scaled Agile Framework (SAFe), and Xtreme Programming. Have collaborated and transitioned from waterfall to agile. Seeking a position as a Scrum Master in a fast-paced, results-oriented organization.

TECHNICAL SKILLS

Agile/Scrum Framework

JIRA, Confluence, Rally, SharePoint, Wiki

Project/Program Management

Microsoft Office suite, Adobe, PowerPoint, Excel

Risk Management

Experience working with MS Project, SharePoint, and TFS/Visual Studio

Possess a proven track record of success in leading projects involving multidisciplinary teams and requiring extensive collaboration skills

Managing projects using an iterative methodology such as Agile or Scrum

Ability to work in a highly collaborative, team environment

Excellent documentation and communication skills

Quick learner with an ability to understand new processes

Ability to prioritize and handle multiple projects simultaneously

Good time management skills

Excellent analytical and problem-solving skills

Webex, Skype, MS Teams, Slack and Zoom

Use and mastery of HTML and SQL

PROFESSIONAL EXPERIENCE

M&T Bank Arlington VA July 2022 to Present

Scrum Master

Project: Mortgage payments System – Account Verification (MSP-AVE):

Design the MSP payment verification application, integration of new AVE system into the existing Mortgage payments system

Enhancing Trial Deposit integration applications into account verification systems Environment Environment /Technologies: Azure Cloud services, Active Directory, RSAT(Remote Server Admin tools), MySQL, Oracle, Skype for Business, MS Office, Visual Studio, Scrum, Kanban, DevOps, Slack

Responsibilities:

Worked side-by-side with Product Owners and Scrum Masters in role execution, backlog management, facilitation of meetings/ceremonies and conflict resolution.

Ensured Agile Kanban, Agile scrum software through JIRA tool worked to track team’s progress while aligned with policy and synchronized towards optimal value delivery.

Tracked and communicated team velocity in Burn down charts and sprint/release progress while ensuring stakeholders always had visible information radiators for transparency.

Ensured teams gradually and sustainably adopted Scrum/ Agile practices while building skills through our centers of practice.

Revamped retrospective meetings through approaches that boosted participation and engaged everyone.

Encouraged team to be innovative while contributing to process improvements.

Introduced the incorporation of Agile best practices like continuous integration, automated testing, accountability, and paired programming, peer/code review all in a bid to build in quality.

Worked with collocated and distributed teams using tools like WebEx, GoToMeeting and skype to ease collaboration

Followed up on proposed-implemented mitigations from each sprint retrospective for continuous improvement purposes.

Kept an eye on team dynamics while discouraging anti-patterns that overlooked the growing of scrum/agile mindsets.

Used Visual studio as a primary Agile Project Management planning and tracking tool.

Tracked and communicated team velocity in Burn down/up charts and sprint/release progress

Ensured team was constantly aligned with Agile practices and facilitated scrum ceremonies while brewing self-organized teams.

Worked with different retrospective approaches, leading to more enthusiasm thereby boosting participation.

Coached team and product owner against over-commitment, while assisting with managing backlog items.

Demonstrated sense of urgency and responsiveness to complete work and solve problems, with a strong drive to persevere when faced with ambiguity.

Sunrise Senior Living Columbia MD August 2018 to July 2022

Agile Scrum Master

Project: Windows 10 Upgrade – Company-wide (Over 2,000 machines upgraded)

Implementation of the sequential upgrade installation tested out inventory, backup, and restored systems based on sector and datatypes

Environment / Technologies: Office 365, Active Directory, MS Office, Visual Studio, Powerpoint, Excel, SAFe 5, Jira, Confluence, Scrum, Kanban, DevOps, MS Teams, Webex, Whiteboard.

Responsibilities:

Act as Scrum Master for Product teams, focusing on guiding the teams towards improving the way the team works.

Act as a Project Manager when necessary.

Assist team to remove impediments by understanding the control and release processes.

Assist with internal and external communication, improved transparency, and radiated information.

Assist with prioritization and resolution of software defects.

Build relationships with the Product Owner and other stakeholders to facilitate team interaction.

Coach Product Owners in the creation and maintenance of Product Backlog.

Coach team members on Agile principles and provided general guidance on the methodology.

Continuously learn Agile/Scrum techniques and share findings with the team.

Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

Motivated everyone on the team to remain focused on reaching the goal,

Demonstrated sense of urgency and responsiveness to complete work and solve problems, with a strong drive to persevere when faced with ambiguity.

Ensured team was constantly aligned with Agile practices and facilitated scrum ceremonies while brewing self-organized teams.

Worked with different retrospective approaches, leading to more enthusiasm thereby boosting participation.

Worked with collocated and distributed teams using tools like WebEx, GoToMeeting, Slack and skype to ease collaboration

Used Visual studio as a primary Agile Project Management planning and tracking tool.

Tracked and communicated team velocity in Burn down/up charts and sprint/release progress

Kaiser Permanente Temple Hills, Maryland September 2015 – August 2018

Scrum Master (Contract)

Responsibilities:

Act as Scrum Master for Product teams, focusing on guiding the teams towards improving the way the team works.

Act as a Project Manager when necessary.

Assist team to remove impediments by understanding the control and release processes.

Assist with internal and external communication, improved transparency, and radiated information.

Assist with prioritization and resolution of software defects.

Motivated everyone on the team to remain focused on reaching the goal

Build relationships with the Product Owner and other stakeholders to facilitate team interaction.

Coach Product Owners in the creation and maintenance of Product Backlog.

Coach team members on Agile principles and provided general guidance on the methodology.

Continuously learn Agile/Scrum techniques and share findings with the team.

Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

EDUCATION/TRAININGS AND CERTIFICATIONS

Certified Scrum Master (CSM)

SAFe Certified

Microsoft Office Fundamentals

Risk and Change Management

Bachelor of Science in Economics

*References: Furnish Upon Request*

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