Call Center Customer Service
Resume:
Inis Avent-Johns
Fort Worth, TX *****
********@*****.***
Willing to relocate to: Brooklyn, NY - -
Authorized to work in the US for any employer
Work Experience
Technical Support
Conduent - Fort Worth, TX
September 2020 to September 2021
I worked in customer service and was a technical support person for a call center. Duties included typing, logging data, and assisting customers. I was promoted within my first month at the company. Child Care Worker
Discovery Early Learning Center - Fort Worth, TX
June 2019 to May 2020
I worked with children ages 3mo. to 12yrs. My primary focus was on the 2yros. I taught them things such as colors, shapes, and counting. I excelled in calming children down, getting children to sleep, and potty training. Dealing with infants, I assisted them in crawling and taking their first steps. I was also quick on my feet at coming up with games and other activities to keep older children occupied as well as engaged. In addition to this, I was also responsible for sanitizing bottles, toys, play areas, and bathrooms. Education
2 1/2 Years of College in Psychology
Hardin-Simmons University - Abilene, TX
August 2017 to December 2019
Skills
• Childcare
• Autism Experience
• Toddler Care
• Infant Care
• Babysitting
• Microsoft Word
• Microsoft Powerpoint
• Psychology
• Social Work
• Writing Skills
• Written Communication
• Modeling
• Typing
• Mental Health Counseling
• Teaching
• Experience with Children
• Medication Administration
• Caregiving
• Classroom Experience
• Organizational Skills
• Behavior Management
• Addiction Counseling
• Group Therapy
• Experience Working With Students
• Cleaning
Certifications and Licenses
CPR Certification
Additional Information
I do not have a driver's license or a vehicle, but that's never been a problem. This is the age of Uber, as I like to call it, and I always get to where I'm going on time.
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