Administrative Assistant Desk Clerk

STACEY WILLIS

512-***-**** **********@*****.*** Round Rock, TX 78664

CAREER OBJECTIVE

An efficient, detail oriented and well-organized professional with more than 10 years of progressive responsibilities and experience as an Administrative Assistant. Flexible, able to prioritize effectively to complete simultaneous tasks and projects within tight deadlines. Known for collaboration and teamwork, as well as working independently with minimal supervision. Skilled in quickly learning new systems, programs and applications. Authorized to work in the US for any employer

EXPERIENCE

CUSTOMER ACCOUNTS MANAGER, Round Rock, TX

Aarons, March 2023-Present

• Responded quickly to meet customer needs and resolve problems.

• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

• Participated in ongoing training to enhance own job skills and knowledge.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Manage customer accounts, including collections and adjustments.

• Perform daily service calls to establish communication, make appointments and collect payments.

• Perform field visits daily to establish communication with customers.

• Assist with in store and online sales.

• Help maintain weekly delivery and pick-up schedules. ASSISTANT PLANNING MANAGER, Fayetteville, NC

Purolator International, Inc, March 2012-April 2013 PLANNING ASSISTANT, Fayetteville, NC

Purolator International, Inc, March 2012-March 2013

• Responsible for ordering supplies needed to run twenty-four hour, high volume production lines

• Physical and electronic inventory of supplies and reporting such information to lead schedulers

• Weekly and monthly consignment spreadsheets performed and reported to vendors worldwide

• Constant and proficient communications with vendors both state side and overseas Produced daily, weekly and monthly excel spreadsheets used to monitor and track production levels and assess any critical needs immediately.

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FRONT OFFICE ADMINISTRATIVE ASSISTANT, Fayetteville, NC Cape Fear Eye Associates, August 2009-June 2011

• Interview patients to complete documentation needed for case histories, intake information and insurance forms

• Schedule and confirm patient diagnostic appointments, surgeries and medical consultations

• Maintain medical records, technical library and correspondence files

• Perform bookkeeping duties such as credit and collections, and keeping financial records

• Receive and route messages and documents such as laboratories results to appropriate staff. ADMINISTRATIVE ASSISTANT/RECEPTIONIST INTERIM, Fayetteville, NC HealthCare, October 2008-August 2009

Coordinate and direct office services such as records, departmental finances, personal issues and housekeeping to aid executives

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• Maintain medical records, technical libraries and correspondence for both patients and staff

• Maintained and reviewed employee files to include licensing and medical records Gather records pertinent to specific problems, review for completeness and accuracy and attach records as necessary.

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CNA Certificate, December 2003-December 2007

CHIROPRACTIC ASSISTANT, Monterey, CA

Monterey Bay Chiropractic, August 2006-August 2007

• Patient scheduling and communications

• Accounts receivable and payable

• Medical billing, verifications and collections

• Supplies ordering, inventory and invoicing

• Assist patients with modalities and therapies

NIGHT AUDITOR/FRONT DESK CLERK, Monterey, CA

Best Western Deanza Inn, June 1994-August 2007

• Guest reservation

• Guest check-in and check-out

• Continental breakfast set up and maintenance

• Nightly reconciliations and deposits

• Nightly audit run

• Daily and monthly audit reports

• Associate's degree in General Studies Emphasis In Nursing SAP, Monterey, CA

Monterey Peninsula College, January 2004-June 2007

• Microsoft Powerpoint

• EMT certification

Fayetteville, NC

Monterey Peninsula College, December 2006

EDUCATION

Monterey, CALIFORNIA

Monterey Peninsula College, June 2007

SKILLS

CERTIFICATIONS AND LICENSES

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