Yessica Romero
CUSTOMER SERVICE REPRESENTATIVE
Courteous, honest and responsible.
Strongly reliable and hardworking with a stellar customer service record paired with great team working abilities. Adept multi tasker able to handle retail specific tasks with accuracy and professionalism.
EXPERIENCE
Customer Service Experience
Costco, Northridge, Ca; Tyger, Oregon,
Cashier Assistant
October 2021- January 2022
November, 2015-January, 2016
●Greet customers entering establishments.
●Receive payments by cash, check, credit cards vouches, or automatic debits.
●Maintained established company and departmental uniform hygiene standards.
●Maintained a clean and accurate well organized work station at all times.
● Assist cashier with packages
●Packing and Unpacking
●Answer customer questions about merchandise and advise customers on merchandise selection.
Hygienic Order Experience
Romero Cleaning Services
Lead Cleaning Associate
March, 2016-September, 2021
●Maintenance and cleaning of the entire facility.
●Service, clean, and supply all restrooms.
●Clean hardwood flooring and vacuum carpets in residential rooms and community areas.
●Drive vehicles required to perform or travel to cleaning work.
●Set up, arrange, and remove decorations, tables, chairs for events and meetings.
●Followed all safety procedures for the use of chemicals and cleaners.
EDUCATION
●Burbank Adult High School graduated 2002
Van Nuys, CA 91406
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SKILLS
●Active Listening
●Production
●Processing
●Decision Making
●Food Production
●Customer service
●Strong math skills
●Strong communication skills
LANGUAGES
●English:
Proficient
●Spanish:
Fluent