Michael Rosenthal

COOPER CITY, FL *****

Cell-786-***-****

adxd5t@r.postjobfree.com

Customer Service/Warehouse

10+ years of experience planning and erecting commercial displays, such as those in windows and interiors of retail stores and at trade exhibitions. Over 15 years of experience in principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Forklift/Clamp Operator.

WORK EXPERIENCE

Sheila Alcantara-2014-Present

Warehouse-Pembroke Pines, FL

Warehouse workers are responsible for receiving, storing and shipping merchandise kept in warehouses.

Handlers have to load or unload merchandise while it is being received or when it is being shipped.

A leader or supervisor needs to monitor the loading and unloading process and is in charge of all warehouse activities.

Stock clerks keep records as goods enter and leave the warehouse; most of the information is contained in bar codes, which the clerks have to scan and check.

Order fillers find and assemble the merchandise for outgoing shipments.

Depending on the industry and location, warehouse work may involve indoor and outdoor work.

Warehouse maintenance and cleaning crews help ensure that industry sanitation and safety codes are followed.

SDS-Summit Dental Systems-2017-5/2017

Dental Technician/Inventory Manager-Pompano Beach, FL

Read and interpret schematic drawings, diagrams, blueprints, specifications, work orders, or reports to determine materials requirements or assembly instructions.

Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly casings, using rivets, bolts, soldering or micro-welding equipment.

Adjust, repair, or replace electrical or electronic component parts to correct defects and to ensure conformance to specifications.

Position, align, or adjust workpieces or electrical parts to facilitate wiring or assembly.

Explain assembly procedures or techniques to other workers.

Lowes-2010-2016

District Visual-Hollywood, FL

Plan commercial displays to entice and appeal to customers.

Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.

Change or rotate interior display areas, or signage to reflect changes in inventory or promotion.

Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

Consult with store managers, buyers, sales associates, housekeeping staff, or engineering staff to determine appropriate placement of displays or products.

Michael Rosenthal- Cell-786-***-**** PG2

Publix Store-2006-2009

Customer Services/Team Leader-Pembroke Pines, FL

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Check to ensure that appropriate changes were made to resolve customers' problems.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

A& M Dollar Store-2003-2006

Buying and Merchandise-Miami, FL

Buy merchandise or commodities for resale to wholesale or retail consumers.

Negotiate prices, discount terms, or transportation arrangements with suppliers.

Examine, select, order, or purchase merchandise consistent with quality, quantity, specification requirements, or other factors, such as environmental soundness.

Recommend mark-up rates, markdown rates, or merchandise selling prices.

Obtain information about customer needs or preferences by conferring with sales or purchasing personnel.

Saks Fifth Avenue-2002-2003

Visual Merchandiser-Dadeland Mall, FL

Creates, develops and implements all visual merchandising programs.

Designs in-store visual displays in support of the organization's sales objectives.

May travel to store locations in an assigned region to communicate visual merchandising strategy.

Familiar with a variety of the field's concepts, practices, and procedures.

Relies on extensive experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Leads and directs the work of others.

A wide degree of creativity and latitude is expected. Typically reports to top management

Modern Age Firmiture-2001-2002

Interior Decorator-Miami, FL

Confer with client to determine factors affecting planning interior environments, such as budget, architectural preferences, and purpose and function.

Advise client on interior design factors such as space planning, layout and use of furnishings or equipment, and color coordination.

Coordinate with other professionals, such as contractors, architects, engineers, and plumbers, to ensure job success.

Review and detail shop drawings for construction plans.

Estimate material requirements and costs, and present design to client for approval.

EDUCATION

Hunter College- Business Manager, New York (2 year’s)

Midwood High School-Brooklyn, New York

Contact this candidate