Peterson Joseph
Miami, FL *****
******************@*****.***
OBJECTIVE
Over 10 years of Customer Service experience. Energetic and optimistic, friendly personality, enjoys working with people, strong communication skills. Motivated by developing good relationships with co-workers and clients.
EDUCATION —
EXPERIENCE
North Miami Beach
High School Diploma
KEY SKILLS
Forklift Certified
Excellent team player
Public Relation Skills
Problem Solving Experience
Attention to detail
Excellent Customer Service Skills
Over 7 years of Inventory Knowledge
7 years of Cash Handling Experience
05/2021 – 11/2022
Crowd Management • Guard
Instruct customers on where to park and maintain a safe and clean environment by informing customers about our no loitering environment.
Screen customers upon entry and do necessary pat downs to ensure safety.
Patrol area for any verbal and physical confrontations.
Escort clients when needed to give clients a safe and wonderful experience when attending our facility.
08/2020 – 09/2022
CSC • Security Guard
Screen customers upon entry and check for any items that may cause a potential hazard.
Patrol the premises and check for any unusual or suspicious behavior.
Help maintain crowd on stage while clients perform by organizing crowd.
Guide and instruct customers on where to go and make sure no child is left behind or lost.
10/2016 – 08/2020
Customer Service/ Stocker • Ross
Maintain great customer service by providing outstanding hospitality.
Provide information on items upon request and inform customers about items on sale or deadstock items.
Front and stock items in an organized and timely manner.
Unload truck and minimize pallet size for storage.
REFERENCES
Furnish upon request