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Customer Service Security Guard

Location:
Miami, FL
Posted:
May 29, 2023

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Resume:

Peterson Joseph

*** ** *****

Miami, FL *****

405-***-****

******************@*****.***

OBJECTIVE

Over 10 years of Customer Service experience. Energetic and optimistic, friendly personality, enjoys working with people, strong communication skills. Motivated by developing good relationships with co-workers and clients.

EDUCATION —

EXPERIENCE

North Miami Beach

High School Diploma

KEY SKILLS

Forklift Certified

Excellent team player

Public Relation Skills

Problem Solving Experience

Attention to detail

Excellent Customer Service Skills

Over 7 years of Inventory Knowledge

7 years of Cash Handling Experience

05/2021 – 11/2022

Crowd Management • Guard

Instruct customers on where to park and maintain a safe and clean environment by informing customers about our no loitering environment.

Screen customers upon entry and do necessary pat downs to ensure safety.

Patrol area for any verbal and physical confrontations.

Escort clients when needed to give clients a safe and wonderful experience when attending our facility.

08/2020 – 09/2022

CSC • Security Guard

Screen customers upon entry and check for any items that may cause a potential hazard.

Patrol the premises and check for any unusual or suspicious behavior.

Help maintain crowd on stage while clients perform by organizing crowd.

Guide and instruct customers on where to go and make sure no child is left behind or lost.

10/2016 – 08/2020

Customer Service/ Stocker • Ross

Maintain great customer service by providing outstanding hospitality.

Provide information on items upon request and inform customers about items on sale or deadstock items.

Front and stock items in an organized and timely manner.

Unload truck and minimize pallet size for storage.

REFERENCES

Furnish upon request



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