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Customer Service Activity Leader

Quan 1, 710000, Vietnam
May 29, 2023

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Ben Taylor (DoB: July **th, ****)

Address: Ho Chi Minh City, Viet Nam.

E-Mail: Tel: +84-90-254-**** Experience

ME School – Saigon 08/2022 – present

Role: Homeroom Teacher

As a home room teacher at a Reggio Emilia kindergarten, my role is to provide a nurturing and stimulating learning environment for my class of 3-4 year old children. I am responsible for creating and implementing weekly and monthly lesson plans that align with the Reggio Emilia approach, which emphasizes child-led learning, exploration, and creativity.

In addition, I inspire and motivate my students to become curious, independent, and confident learners by fostering positive relationships and creating a safe and supportive classroom community. This involves utilizing effective teaching strategies, such as storytelling, play-based learning, and project-based learning, to encourage children's natural curiosity and creativity. Furthermore, I work closely with parents and colleagues to ensure that each child's individual needs and strengths are met, and I am committed to ongoing professional development to enhance my teaching skills and knowledge. Through my role as a home room teacher, I strive to create a learning environment that inspires children to become lifelong learners and active members of their community. ILC – Saigon 05/2022 – 07/2022

Teaching English to kindergarten children.

Dino – Saigon 03/2022 – 07/2022

Teaching English to primary school children in a language centre Lead – Saigon 03/2022 – 07/2022

Teaching English to primary school children in a language centre Major – Saigon 03/2022 – 05/2022

Public school teaching English to grades 1- 12

*November, 2021 – March, 2022 – I helped a friend set up a food and beverage establishment. Kynaforkids – Saigon 03/2021 – 11/2021

Online one to one English teaching using the Kynaforkids platform. I teach younger children up to teenagers, with a mixed abilities of English. I have also completed some voice over work for Kynaforkids’ study materials and was asked to perform in a commercial for the language centre’s online platform. Vietstudy – Saigon 03/2021 – 11/2021

Teaching English to primary school children in public schools and also in a private kindergarten.

*November 2020 – I had a motor accident which resulted in serious injuries and I was unable to work for several months.

SAS Education – Saigon 10/2020 – 06/2021

Teaching English to intermediate level, middle school students in an English Centre. Class size ranged from 9-20 students.

Hawaii Education – Saigon 10/2020 – 11/2020

Teaching English to primary school children in public schools. Asia Motions – Saigon 01/2020 – 11/2020

I am an events coordinator which entails co-teaching and leading groups of students in outdoor activities, this includes kayaking, canoeing, abseiling, camp fires, archery, problem solving, zip wire, high/low ropes. Simcott – UK 07/2019 – 11/2019

General laboring on various building sites.

M Lounge & Club – Saigon 09/2018–11/2018

My time at M Lounge & Club was sadly short lived due to the venue burning down to the ground and closing so soon after opening. My role was supporting the manager in setting up the bar from scratch and devising a cocktail menu. In addition to this I worked as a bartender at the venue. European Bar School (EBS), New York 07/2018–07/2018 I spent 3 weeks attending the EBS international bartender training course. Once I completed the 3 week training I then went on to attend a two day advanced mixology course with the same trainers. TNR Bar, Saigon 03/2018–02/2019

General bar work, mostly working as the bar supervisor. This includes customer service; stock control; cash handling and ensuring that the environment is organized and fun. 2

GELA Education, Saigon; Hawaii Education, Saigon; CMN Education, Saigon 08/2017–03/2018 Supply English teaching in various public schools, teaching ages 4-12 years. I was also providing some one to one ESL lessons to adult learners.

shutta (the photo from video app), Saigon 09/2016 – 08/2017 Position: marketing analysist. My main responsibilities were researching new investors and clients; looking at t heir strengths and weaknesses. Planning social media schedules for clients and running Facebook business manager pages for various clients. I attended networking events to promote shutta. Whilst working with shutta I learned many skills in relation to Social Media Marketing, specialising in optimizing Facebook, Twitter and Instagram.

Society Bar & Grill, Saigon 08/2016 – 12/2016

I was employed as a bar tender: preparing & making cocktails and general drinks; assisting with the stock/orders; setting up the bar; contributing to new ideas. Modeling with various agents in Saigon 04/2016 – ongoing I attend castings and have been called for work for tv ads, still photo shoots, and as an extra in tv commercials/shows/movies.

Piu Piu, Saigon 04/2016 – 08/2016

I was employed as a bartender, this entailed setting up the bar; preparing and serving cocktails, mocktails, spirits and mixers, fresh juices, beers and soft drinks. Between the team we would ensure the bar was stocked at all times. Whilst at Piu Piu I attended a Bartenders Takeover workshop that was hosted at the Gin House, Saigon.

HRC Academy, Bulgaria 09/2015 – 12/2015

I attended the academy on their professional cooking course. At that time this was what I wanted to be doing though suffered a serious burn in the kitchen, which resulted in needing to fly to the UK for medical treatment. This put an end to the training programme as I missed too much of the course due to medical treatment. The Butcher’s Club, Hong Kong. 03/2015 – 08/2015

During my time here I have worked as a floor person; working the till and waiting on tables. I assisted in the kitchen as a line cook, working the grill and doing some food preparation. Outdoor Education Asia, Hong Kong 01/2015– 03/2015 I was employed to assist with kayaking and surfing lessons for school groups, individuals and private parties. I also assisted in rebuilding the equipment storage area. I left due to the company being extremely understaffed and under resourced which made day to day activities difficult and unsafe. Thriftwood International Scout Campsite & Activity Centre, Brentwood, UK 11/2014 – 12/2014 As a voluntary assistant activity instructor I supported with archery, rifle, climbing, high ropes and kayaking sessions with groups of young people who either came to the camp/activity centre on day excursions or resided at the centre for residential trips with school groups. I also attended a training week in the Lake District in November 2014 and obtained my BCU 2 star Kayaking and Canoe award independent of Thriftwood. Whitemoor Lakes, Activity Centres UK 07/2014 – 11/2014 I was a trainee activity instructor. Co-teaching and leading groups of students in outdoor activities, this included kayaking, canoeing, abseiling, camp fires, archery, fencing, problem solving, zip wire, high/low ropes. I also supported with the care and maintenance of the grounds. This was on the job training whilst also achieving NGB’s which included Rescue Emergency Care certificate, Archery GB leader award and British Fencing Activity Leader award.

Insight Adventures, Yangshuo China. 08/2013 – 12/2013 I was assigned to be an activity leader and assistant, as well as day guiding and group leader. Activities I supported were caving, climbing, kayaking, rafting, high ropes, camping, biking, warm-up activities, geocaching and orienteering.

In my spare time I would go climbing with other guides. I was climbing about 5.9 on lead; I picked up climbing whilst in Yangshuo and wanted to improve my climbing as well as other activities too. With Insight I passed WAFA and also ISA Surf Life Rescue. Black Tiger MMA Gym & Fight Republic, Beijing China. 10/2012 – 07/2013 Volunteered to help out in the gym whilst also train in Muay Thai. I was a key holder and gym assistant. Duties included opening and closing the gym, talking to customers about the gym, receiving membership money, writing receipts, securing the money and helping with training. I helped out with some of the preparation with the early morning fighters. I often rode my bicycle the 22kms to and from the gym. During this time I also flew alone (aged 16) to Thailand to train at a local Muay Thai gym for two weeks. Migrant Children’s Foundation, Beijing China. 05/2012 – 10/2012 I was a volunteer helping in a migrant school teaching conversational English to local children. 3

Roundabout Charity Store, Beijing, China. 05/2012 – 07/2012 I was a volunteer sorting and testing donated items ready for them to be sold to the public or dispatched to orphanages or local schools within China.

Beavers, UK Scouts Association, Shunyi, Beijing, China. 02/2012 – 10/2012 I was a Young Leader supporting the Scout Leader with the weekly sessions for 6 – 8 year old children. Attending and contributing to planning meetings and assisting on group excursions. Jakarta Players, Jakarta, Indonesia 03/2011 – 06/2011 I was a volunteer backstage hand and painted the set for the performance. I was a stagehand during the performance and also was the sound executionist

Education & skills

Asian College of Teachers 10/2022-03/2023

Certificate in Early Years Care and Education.

CSCS - UK(Construction Skills Certification Scheme) green card valid until 10/2024 European Bar School (EBS), New York 07/2018–07/2018 I spent 3 weeks attending the EBS international bartender training course. Once I completed the 3 week training I then went on to attend a two day advanced mixology course with the same trainers. i-to-i 09/2017-11/2017 I have successfully completed the 120 hour TEFL course. The British School of Beijing, China 2011-2015

Maths IGCSE – grade E, outdoor education qualifications as outlined throughout this CV. International Award (DoE) Bronze Award

New Zealand International School, Jakarta, Indonesia 2010 – 2011 Bohunt School, Liphook, UK 2009 – 2010

The Petersfield School, Petersfield, UK 2007 - 2009 Interests

I am a keen cyclist and enjoy it when the opportunity arises to go on a long-distance ride. I love to travel & eat good food, whether it be fine dining or street food!

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