Service Representative Support
Resume:
ABOUT
To work for a highly regarded company
that will help me develop my abilities.
Strong interpersonal and people skills,
good client satisfaction, and a highly
likable and creative _ personality.
Professional with extensive experience in
customer service who is well-organized
when offering consumers a high level of
assistance, a team player who is capable
of working under pressure and in a fast-
paced environment.
CONTACTS
= ************@*****.***
9 Bamboo Village, Basak Pardo, Cebu
City, 6000
REFERENCES
NAME OF REFEREE
Ronan Lacson
Team Leader
Teletech
NAME OF REFEREE
Antonio Orga
Team Leader
Teletech
JASON
MALBAS
AYING
WORK EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
Teleperformance Inc.
July 2021-November 2021
« Associate for a travel account
* Manages booking, arrange flight, process flight payments.
¢ Arrange hotels and car rentals.
* Provides real time update to the client via call back.
TECHNICAL SUPPORT REPRESENTATIVE II
TeleTech
November 2021 — March 2022
* Provides technical assistance to clients in setting up any computer
related device/peripherals
* Set-up in-store and in-home appointments
¢ Troubleshoot any software and hardware issues
« Offers plan subscription as well as plan retention.
CUSTOMER SERVICE REPRESENTATIVE
TeleTech
March 2022 - September 2022
Provides services such as Internet, Cable and Homophone
Set-up Technician Appointment
Troubleshoot any software and hardware issues
Offers plan subscription as well as plan retention.
EDUCATION
ASIAN COLLEGE OF TECHNOLOGY
CEBU CITY, PHILIPPINES
* Humanities and Social Sciences
CEBU NORMAL UNIVERSITY
© Bachelor of Physical Education (Undergraduate)
Contact this candidate