Service Representative Data Entry

*** ********* *******

Burlington, NJ *****

Mobile: 732-***-****

Email: *************@*****.***

Analytical, organized and detail-oriented with strong experience in administrative duties. I am a team player with knowledge of achieving goals, personally and professionally. My goal is to assist your company to reach new heights.

Bayada Pharmacy – Mount Laurel, NJ 2022

Customer Service Representative

Answered 100+ calls daily in a high volume call center and clarified problems as well as explained solutions to increase customer satisfaction and ultimately schedule appointments via salesforce in addition to homecare/homebase

Robert Wood Johnson Barnabas Health 2019

Patient Access Associate

Processed patients registration requirements, financial counseling, and confirmed insurance compensation plans.

Accurately entered all patient demographics via Affinity

Certified Healthcare Associate

Provided patient care in high volume area Emergency Department

Cornerstone Staffing Agency- Manasquan, NJ

Winston Benefits- Manasquan, NJ 2018-2018

Benefit Counselor (contract)

Handle Large volume Calls on the phone daily

Enroll customers in benefit plans

Explain different benefit plans to potential customers

Enter data into database

Monmouth Marketing Group-Wall, NJ 2017-2018

Debt Specialist (contract)

Handle large call volumes on the phone daily

Sell programs to get clients out of debt

Help individuals save money by finding best plan

SRBI Call Center-Long Branch, NJ 2013-2016

Research Interviewer

Demonstrate Knowledge of CATI interview platforms and software

And equipment used in phone rooms

Collection of data

Data Entry into database

Clients include: NJ Department of Health, Public Policy Institute of California, and ESPN

Diversified Contractors-Asbury Park, NJ 2009-2013

Office Manager

Coordinate material deliveries

Create job progress spreadsheets

Maintain Excel spreadsheets

Filed, faxed and copied

Burlington Coat Factory Corporate Office- Burlington, NJ 2005-2009

Administrative Assistant

Answered phones and route calls

Maintain monthly files

Record payroll time-sheets

Review phone reports

Manage Calendar

Schedule meetings

Reconcile files with bank rec

Checked receipts in financial database

EDUCATION

Katherine Gibbs College- Montclair, NJ 2003-2005

Associates Degree

Major: Business Administration

GPA: 3.8

Credit Earned: 60 Semester hours

Skills:

Proficient in Microsoft Word, Excel, Power Point, and Outlook

Types 60 Words Per Minute

Experian

Affinity

Salesforce

CPR Certified

Target Salary

24.00 ph

Contact this candidate