Supervisor/ Customer service

EMILY VERDIN

Huntington Park, CA *****

323-***-**** - ********@*****.***

PROFESSIONAL SUMMARY

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

SKILLS

CORE SKILLS

Customer Focused

Calming Presence

Complaint Resolution

Retail Store Operations

Contract Management

Business Planning

Financial Management

Priority Management

WORK HISTORY

05/2022 to 06/2022 Receptionist

Bell Plaza Dental – 5707 Atlantic Blvd A1, Maywood CA 90270 Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Kept reception area clean and neat to give visitors positive first impression. Confirmed appointments, communicated with clients and updated client records. Answered central telephone system and directed calls accordingly. 03/2014 to 04/2022 Supervisor

Warehouse Shoe – Huntington Park, CA

Managed daily operations and direct responsibility for making sales Overseeing 4 staff members and their performance and development Met and exceed weekly sales goals

Greeted customers entering establishments

Create employee friendly environment

Maintain clean house

Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

EDUCATION

Graduated with Diploma

Bell High School - CA

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