Customer Service Extrusion Operator

Trampas Ray

**** ******** ****, ********, ******* 30241- 706-***-****

*******.***@*****.***

Objective

High performing individual seeking employment with a successful company.

Education

HIGH SCHOOL DIPLOMA 1989 TROUP COUNTY HIGH SCHOOL

·Very involved in leadership and community activities, team player on school sports teams

NO DEGREE ATTENDED 1990-1992 GEORGIA SOUTHERN UNIVERSITY

·Major: Business

Skills & Abilities

MANAGEMENT

·Currently trainer for the winder section of a manufacturing line. A specialist in my current position.

COMMUNICATION

·Interaction and communication with other team members throughout the 12 hour shifts. Communication with engineers throughout daily processes. My current work involves internal customer service working closely with our quality group and Research Group.

LEADERSHIP

·I am a leader on my operations team and assist other employees in troubleshooting equipment issues. I also have led safety meetings and quality meetings.

Experience

WINDER OPERATOR/TRAINER JINDAL FILMS 2015-PRESENT (JINDAL ACQUIRED EXXONMOBIL)

·responsible for troubleshooting issues, mixing resins, controlling line speeds, maintaining equipment and mechanical controls on a large extruder machine in addition to training new employees for the winder. I troubleshoot winding issues for my team in addition to other teams. I am expected to set an example in producing quality product in a safe manner. I also teach how to recognize defects cut samples and take to test for quality, correct treatment, and gauge.

Winder Operator ExxonMobil Chemical 1998-2015 (Exxon Mobil sold to Jindal)

·responsible for running an extrusion winder, checking for quality issues, maintaining machine, and producing a quality product to meet ISO guidelines while putting safety as my number one priority.

oLab Qualifications

Backup lab tech for several years, knowledge of equipment and processes.

Currently assist lab techs with identifying and troubleshooting cause of scratches, treatment defects, baggy film, calibrate quality machinery, etc.

On committee to write new and review quality procedures.

I am very detailed oriented and can spot many of the defects visually before a sample is taken to lab.

Assist with ISO audit

Assist with and prepare for BRC audit

Perform internal quality audit

oMaterial Handler

Moved product to and from lines using forklift, no safety issues while driving forklift.

Have forklift license

Locate items in warehouse

oSlitter Operator

Years of experience on 4 different slitters, run rolls based on orders, use computerized system to set sizes, bring rolls to line, offload rolls. Exceptional detail to making it right the first time.

oBackup Extrusion Operator

Operated computerized lines, running product based on customer orders, moved resin from silos based on product, troubleshoot issues and cleaned equipment as needed,

West Point Stephens -1992-1998 ( Company Closed)

o Quality Technician

Quality checks

Quality Audits

Customer Service Specialist Budget Car Rental 1990-1992

Schedule car rentals, oversee the detailing, provide excellent customer service including shuttling customers to and from the Savannah airport.

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