Support Representative Customer Service

Location:

Posted:

May 26, 2023

Liezl Iyao

Experience

COOK/SERVER POPEYES JUNE 2016-CURRENT (PART TIME)

·Responsible for preparing cooked food and must be able to perform all station functions as fry cook.

·Communicating ticket times and potential problems to manager on duty and servers.

·Providing the highest quality of service to the customers satisfaction.

·Responsible for the cleaning and sanitizing of food preparation area and storage, including exterior and interior of the restaurant.

TECHNICAL SUPPORT REPRESENTATIVE LINGO COMMUNICATIONS MARCH 2019-APRIL 2023

·Educated and assisted customers with landline troubleshooting and repair.

·Created dispatches for technicians.

·Promoted to offline team. Performed outbound calls, verified status of repair and proceeded as needed.

SMALL BUSINESS OWNER FILIPINO GIFT SHOP/MARKET 2006-2014

Olongapo City, Philippines

·Kept up with sales/product inventory on daily basis.

·Always engaged in a positive attitude.

·Maintained quality of all products and went above and beyond to maintain good relationships and customer service.

Education

BACHELOR OF SCIENCE IN COMPUTER SCIENCE 2004-2005 COMTEQ COLLEGE

CAREGIVER (CNA) 2005-2006 AURA COLLEGE

(BSED) BACHELOR OF SCIENCE IN EDUCATION 2006-2007 MASBATE COLLEGE