Juan M Almaguer
Juan M Almaguer
Willis, TX *****
*************@***********.***
• Customer service professional committed to balancing company goals while helping all customers find satisfactory solutions.
• Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.
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Authorized to work in the US for any employer
Work Experience
Warehouse Worker
Medivators - Conroe, TX
December 2020 to Present
• Picking merchandise from the distribution center and transporting it to the shipping by for loading
• Receiving goods for return or delivery and verifying its contents against the purchase order to ensure it is accurate and free from damage
• Identifying lost, damaged or missing merchandise and notifying the supervisor
• Packing orders in an orderly manner so they are prepared for shipping
• Counting and stocking merchandise based on the inventory control log Office Assistant
JFM International - Willis, TX
October 2018 to December 2021
• Overseeing clerical tasks, such as sorting and sending mail.
• Keeping an inventory of office supplies and ordering new materials as needed.
• Maintaining files.
• Welcoming visitors to your office.
• Answering phone calls.
• Taking and delivering messages.
• Ensuring the office runs smoothly.
• Buying material for office and sawmill warehouse Waiter/Cashier
LUIGI'S ITALIAN RESTAURANT - Conroe, TX
October 2019 to March 2020
• Evaluated performance of all waiters and prepared reports for management.
• Communicated with guests on regular basis and ensured that they are satisfied.
• Identified all demanding guests and informed restaurant manager for the same.
• Served all food and beverage as per hotel standards and within the required time.
• Provided all customers efficient service at all times and cooperated with staff members for same.
• Provided quality training as per the required service standards. Waiter/Server
Anita's Mexican Foods - Conroe, TX
April 2016 to August 2018
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Material Handler
JFM International - Willis, TX
May 2016 to June 2018
My responsibilities were to Identify the sort numbers for the carts you are responsible for. Pull boards into the correct carts according to the sort numbers on the boards. Pile the boards with the following criteria:
Top, bottom and outside boards will be the longest All edges will be free of knots, wane, writing and other defects Bundle must be square with edge boards against the pipes of the cart Build each bundle until full and finish off with a nice top layer Push out finished bundle for forklift to remove
Wood Reel Assembly
JFM International - Willis, TX
January 2015 to April 2016
• Ensures correct components and supplies necessary for the product assembly are at work area and ready for assembly.
• Connect together in accordance with prescribed directions to ensure high quality standards.
• Operates hand tools as required to complete assembly process.
• Stacks completed products in accordance with established procedures, and if required, may cover, label, and band components/finished product.
• Ensures work area is safe, clean, and organized, and that equipment is safe to operate.
• Completes pre-shift/startup equipment inspection checklist and reports any problems or concerns. Education
High school diploma
Willis high school
Willis high school
Skills
• Power Tools (4 years)
• Forklift Operator (2 years)
• Customer Service (4 years)
• General labor (4 years)
• Construction (2 years)
• Bilingual (10+ years)
• Data Entry
• Materials Handling
• Restaurant Management
• Warehouse Experience
• Manufacturing
• Restaurant experience
• Pallet jack
Certifications and Licenses
Food Handler Certification
Forklift Certification
Additional Information
References:
Oliver Ortiz Restaurant Manager
936-***-**** (Bilingual)
Christina Morin JFM Manager
936-***-**** (Bilingual)
Jose Campos JFM Supervisor
936-***-**** (Spanish)
Anna Mendoza JFM Office Assistant
936-***-**** (Bilingual)
Luis Ortiz Restaurant Manager
936-***-**** (Bilingual)
Luis Morales JFM Plant 2 Manager
936-***-**** (Spanish)
Eric Castillo (Castillo Rentals)
I can supply more if needed