Customer Service Recruiting Coordinator
Resume:
Mara Bianco
Pompano Beach, Fl. 33062
************@*****.***
Qualifications
A highly driven professional with over 20 years of experience in outstanding customer service. I have the ability to learn new tasks and am eager to take on new challenges. I am a team player with a successful track record in leading and working with others to ensure the success of the business.
Skills:
• Excellent organizational skills
• Familiarity with Applicant Tracking Systems and resume databases
• Experience with HR tools and processes
• Organize candidates’ data (e.g. resumes, assignments and contact details) in internal databases
• Design candidate experience surveys and analyze feedback Professional Experience:
ADT
Coordinator, Talent Acquisition 10/2021 – 2/2022
• Working with multiple recruiters in the high volume/sales team.
• Sending candidates offer letters, background screenings and onboarding to hire.
• Following up and keeping track of candidates throughout the hiring process. Ensuring a pleasant candidate experience
Magic Leap, Inc. 1/2018 – 4/22/2020
Lead Coordinator, Talent Acquisition
• Promoted to Lead coordinator. Managed a team of Coordinators whom
• supported recruitment activities for the Talent Acquisition Department
• Responsible for outstanding candidate experience throughout the interview process.
• Managed the day to day of the team of 6 direct reports, and approved all activities, as well as weekly time records.
• Provided administrative support to the Senior Director of Global Talent Acquisition and Manger, Talent Acquisition.
• Supplied updates to the recruitment team, ensuring they are always aware of the status of candidates.
• Managed the background screening process for the Company, including review, analyzing and clearing candidate is ready for hire.
• Processed and reconciled Talent Acquisition invoices from vendors on a monthly basis.
Recruiting Coordinator 9/1/2015 - 1/2018
Supported recruiters in the scheduling of candidates including travel.
Was the point of contact for candidates throughout the interview process.
Hosted and oversaw the onsite interviews
Ensured excellent candidate experience
. • Managed and updated applicant tracking system
. Created a Candidate Experience Tracker to identify areas of improvement WCS Lending 04/2010 – 04/2013
Processor
Worked as part of the Wholesale division of the company. My position was submitting FHA and VA loans to Underwriting. I worked on the Account Manages files which needed to be sent for approval. Upon receiving the conditional loan approval from underwriting, I was to collect and review all documents requested by the Underwriter to clear the conditions requested. Assoc. Processor
Assigned to the Retail division of the company. My position was working with the Processors getting the file ready for submission to the Underwriters for approval. My duties entailed ordering and reviewing the Title commitment. Ensuring everything was correct within for closing. Ordering the
Insurance and reviewing the coverage was sufficient. I was to run and clear variances for Fraud Guard. Compliance review was also part of my duties, as well as all necessary requirements for approval, including conventional and FHA loans.
Homebridge Mortgage 1/05 to 07/09
Processor
Team member of the processing of FHA and Conventional loans I was in direct contact with the underwriter and the loan officer, giving them daily status of the progress of the loan .I communicated with the borrower getting the necessary documents, as well as making sure the loans were, properly disclosed for compliance I was responsible for VOE, CREDIT SUPPS, ordering 4506 T, payoffs and title. Putting the correct fees on the GFE was also necessary. Pulling case numbers and caivers with HUD was needed for FHA loans. My main objective was doing what was necessary to approve the loan
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