Data Entry Customer Service

Thom Devine, D.M. 646-***-****

************@*****.***

Education: Recipient of Hon. Doctorate, Ph.D.

Employment History : Skills:

1.5 Years in Customs entry for Maersk Customs Services MS Excel, MS Word, Outlook 10 Years in NYC Wine Importing/Distribution Nationally Kewill, Cargowise, Spirits 2000 Maersk Customs Services Inc.

133-33 Brookville Blvd, Queens, NY 11422

October 2021 to April 2023

Customs entry writer: with proficiency with CMUS/Kewill; Organization of multiple large accounts, forecasting volume through excel, Issuance of Billing invoices for main accounts, regular auditing of accounts, problem resolution for exams, regular interaction with CBP, document coordination and compliance for each entry.

Montcalm Wine Importers, LTD –

7 W.T.C., N.Y., N.Y. 10007

July 2017 to April 2020

1 promotion, 1 raise -

Traffic and Logistics Manager: Arranging container consolidations, producing and compiling documentation (TTB, FDA & Tariff Coding for ISF 10+2 Documentation and filing; data entry); SLA Price Posting for NY and other states, TTB Label registrations for different states, including Portals National Customer Service & Depletion Manager: Receipt and invoicing of all submitted orders for Metro and out of state; Compliance for National Distribution; Forecasting volume of sales, holiday trends, depletion. Handled all correspondence with over 20+ different National Distributors on a daily basis, logistics of deliveries to, and extensive knowledge of, NYC area restaurants and retailers & beyond

(Westchester, Long Island, and Upstate NY)

U.S.A. Wine Imports, Inc.

285 W. Broadway, N.Y., N.Y. 10013

February 2009 to June 2017

2 promotions, 4 raises -

Traffic and Logistics department: Arranging container consolidations, producing and compiling documentation (TTB, FDA & Tariff Coding for ISF10+2 Documentation and filing; data entry) - Distribution department: Complete Data entry for client order entries, including compliance & revision; license compliance with the SLA

Head of Distribution: Managing a staff of 2 Receipt of all client orders, all delegation of orders to staff

(on basis of skill); all compliance and data entry for new clients and customers, timely submission of said orders on deadlines. Development R&D, successful BETA test run of online portal, handling an additional 500 orders a week (Continued)

Forensic Wine Appraisals - Chubb Insurance Forensic inspection of reportedly damaged wine collections and cellarage, appraising causes and effects of damaging conditions; compiling and comparing data of auction pricing and markets

13 Years in NYC and CT Wine Retail:

Ancona's Wines,

720 Branchville Road, Ridgefield, CT 06877

(Sales, Management, Wine Buyer)

December 2006 - February 2009

1 promotion – 1 raise

Garnet Wines,

929 Lexington Avenue, New York, NY 10021

(Sales, Wine Buyer)

November 2002 – 2006

Acker Merrill & Condit,

160 W. 72nd Street, New York, NY 10023

(Sales, Auction)

November 2000 - February 2002

Zachy’s,

16 East Parkway, Scarsdale, NY 10583

(Logistics, Auction)

September 1999-October 2000

Rye Brook Wine & Spirits,

259 South Ridge St., Rye Brook, NY 10579

June 1997-September 1999 -

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