Service Clerk Customer

EDUCATION

Towson University, Towson, MD

Master of Forensic Science

Graduate Research Assistant

Current GPA: 3.747

Expected May 2023

Towson University, Towson, MD

Bachelor of Science in Biology, Cell and Molecular Concentration

GPA: 3.47

May 2021

Community College of Baltimore County, Essex, MD

General Associate Degree

Graduated Summa Cum Laude with GPA: 3.97

May 2017

SKILLS

Performed basic and advanced laboratory research activities

Designed and performed forensic research studies

Collected, extracted, organized and analyzed blood and DNA samples, ensuring

proper documentation

Performed STR analysis on human DNA after extraction from fly larvae

Performed PCR quantification using Rotor-Gene Q Real Time PCR

Performed amplification using Applied Biosystems™ Veriti™ 96-Well Thermal Cycler

Performed CE analysis using ABI 3500 Genetic analyzer

Learned to use appropriate DNA testing kits such as Applied Biosystems™

Quantifiler™ Human DNA Quantification Kit and Amplification Investigator

24plex QS Kit

Compiled and analyzed research data using computer software applications,

such as Genemapper ID-IDX Software

Operated sophisticated laboratory equipment such the Illumina MiSeq Next

Generation Sequencer

Strong knowledge of genetics, genetic databases, genome browsers, and

related internet research

Hands-on experience operating analytical chemistry instruments including HPLC, GC-MS, ALS, Raman and UV-Vis spectroscopy, fluorescence microscopy, and FTIR

Obtained, analyzed, and accurately interpreted DNA sequencing data

Performed scientific examination and analysis of collected physical evidence materials

Maintained QA/QC documentation result reports and preventive maintenance records

Practiced expert witness court testimony and technical assistance and support to law enforcement

Learned accreditation audits, laboratory audits, and maintenance checks

Operated general laboratory equipment such as centrifuges, micropipettes and

other common tools and instruments

Languages: English and Russian

WORK EXPERIENCE

Research Assistant-Laboratory, Towson University August 2021-

present

Follows all SOPs and maintained necessary documentation

Performs routine laboratory maintenance and research activities such as: general housekeeping, preparing solutions, media, stains, and buffers

Handles human specimen samples such as skin, semen, saliva, blood, and vaginal secretions

Maintains the freezer inventory and GLP documentation including logging, maintenance and storage

Assists with literature searches, editing and preparing manuscripts, scientific illustrations and computer graphics

Performs administrative duties such as training and guiding students and ordering supplies

Self-Employed, Ebay & ETSY - On-line store 2013-present

Clothing sales sustained part-time income while obtaining undergraduate degree

Designs, creates and selling original clothing

Markets and selects best Ebay/Etsy platform options based on cost/features analysis

100% Positive Feedback from over 5500 ratings with Ebay

Customer Service Clerk, Lowes - Timonium, MD 2006- 2017

Managed incoming phone calls, customer service orders, and handled complaints courteously and efficiently

Worked credit and cash transactions at one of the busiest registers at location, while maintaining balanced drawer at close of each shift

Employee of the Month (01-2008, 02-2008, 07-2010)

Chosen after just three months to be head trainer of new salesclerks and trained 12-15 new employees

*References Available Upon Request

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