Catrice Hale
Memphis, TN *****
***********@*****.***
Opportunity to showcase my Experience to help assist in the efficient running of an operation. Related work experience and enthusiasm an contribute and add real value to an organization. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Healthcare Screener
Life Health Services - Memphis, TN
February 2023 to Present
BIOMETRIC SCREENINGS
• All onsite biometric screenings include:
• Height
• Weight
• BMI
• Body Fat %
• Waist & Hip
• Pulse
• O2 Sat
• Blood Pressure
• Blood glucose, total cholesterol, HDL, TC/HDL Ratio Certified Phlebotomist Technician
Onestick Phlebotomist - Memphis, TN
January 2022 to February 2023
• Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing
• storing blood samples; and verifying medical records Warehouse/Driver Associate
Stericycle - Memphis, TN
January 2021 to May 2022
Forklift operator
Backing 26ft Box truck into dock
Unloading cans from the truck
Shredding documentation
Supervisor
Summit Food Service - Memphis, TN
February 2018 to May 2021
• Supervise Inmate employees as they prepare meals properly
• Control or evaluate performance of subordinates and the department - performance
• Discipline subordinates.
• oversees the day-to-day performance of Inmates employees Customer Service Advisor
Conduit Global (Verizon) - Memphis, TN
November 2017 to April 2019
• Handling inbound Customer Service calls
• Perform logical troubleshooting
• Service activation support for voice service and billing questions
• Have the ability to identify, troubleshoot, and resolve problems
• Work well in high volume environment
• Understand the importance of attention detail
Agent
Prisoner Transportation Service - Nashville, TN
September 2016 to October 2017
• Transport inmates from one State to another
• Picked up from Jail/Prison in all 50 states
• Communicated by Dispatch with other Agents
• Much More
Patient Care Technician
Caring for You Staffing - Memphis, TN
March 2010 to October 2016
• Patient Care Representative
• Input data information contain to patient
• Assisting patients with their daily living
• Bathing, Dressing
• Medications Reminder
• Doctor Appointment
• Checking patients vital sign
Picker/Packer, labeler, material handler
WYNIT Distribution, LLC - Memphis, TN
January 2011 to December 2013
• Pick products as well as line picking orders for shipment.
• label boxes, move material throughout warehouse with non electric Jack pallet
• Warehouse Clerk inputting correct information on products into system Direct support technician supporting patients as they donate plasma DST - Memphis, TN
February 2008 to December 2011
• set up the machines for the patient
• Hook patient up to the machine and take them off after donation is complete
• Input patient information into the computer system Skills Used
Phlebotomy
Customer Service
Education
Associate in Criminal Justice
AIU Online - Memphis, TN
Present
College Degree in Phlebotomy
Concorde Career College - Memphis, TN
January 2022 to June 2022
Diploma
Messick Adult School - Memphis, TN
May 2005 to May 2006
Skills
• Customer Service
• Call Center
• CSR
• Customer Care
• Customer Support
• Driving (10+ years)
• Patient Care (10+ years)
• Food Service
• Crew Member
• Shift Supervisor
• Lab Technician (3 years)
• Fast Food
• Shift Lead
• Security (10+ years)
• Yardi
• Tax Preparation
• Tax Credit
• Employee Evaluation
• English
• Van driver
• System design
• Cooking
• Time management
• OSHA
• Forklift
• Packaging
• Box Truck
• Warehouse experience
• Inventory control
• Phlebotomy
• Venipuncture
• Medical Records
• Vital signs
• Patient service
• Hospital experience
• Delivery driver experience
• Supervising experience
• Data entry
• Triage
Certifications and Licenses
Forklift Certified
November 2017 to November 2022
CPR Certification
May 2022 to May 2024
First Aid Certification
May 2022 to May 2024
AED Certification
May 2022 to May 2024
BLS Certification
May 2022 to May 2024
Food Handler Certification
Assessments
Reliability — Proficient
June 2019
Tendency to be dependable and come to work
Full results: Proficient
Customer Focus & Orientation — Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Proficient
Warehouse Associate — Highly Proficient
November 2019
Assesses the tendencies that are important for success in warehouse roles. Full results: Highly Proficient
Food Service: Customer Situations — Proficient
September 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Personality: Hard-Working — Highly Proficient
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Customer Focus & Orientation — Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Proficient
Retail Customer Service — Proficient
June 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Proficient
Data Entry — Proficient
June 2019
Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Proficient
Problem Solving — Proficient
March 2019
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Proficient
Mechanical Skills: Aptitude — Proficient
March 2019
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Proficient
Conscientiousness — Proficient
November 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient
Warehouse associate — Highly Proficient
November 2019
Assesses the tendencies that are important for success in warehouse roles. Full results: Highly Proficient
Work style: Reliability — Proficient
June 2019
Tendency to be dependable and come to work
Full results: Proficient
Work style: Conscientiousness — Highly Proficient
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Case management & social work — Proficient
August 2021
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.