Support Specialist Personal Assistant

LASHANDA HATCH-EDWARDS

*** ******** **, ******* ****, Illinois 60409 H: 708-***-**** E: *************@*****.***

CASE MANAGEMENT /ADMINISTRATIVE SUPPORT SPECIALIST

Dedicated administrator with extensive experience in database management, report analysis, and case management; Accurate and organized with strong problem solving skills as well as excellent communication skills and can effectively multi-task in challenging situations. In addition to maintaining integrity and adhere to all rules and regulations. Fast learner with proven adaptability to new technologies and application.

EXPERIENCE

Personal Assistant 2013 to Present State of Illinois (DHS) Chicago, Illinois

Assisted in organizational duties

Made travel arrangements

Assisting and scheduling of appointments

Monitored diet as well as preparations of meals

Managed book keeping

Documentation of medicine and prescription refills

Case Management 1999–2012 United States Bankruptcy Court Chicago, Illinois

Efficiency in the preparation and filing of Chapter 7 & 13 bankruptcy cases with ensured accuracy and conformity with local and Federal state laws

Discharge and close cases accurately and timely in accordance with established procedures

Office administration, data organization, proofreading, database management, generate reports

Communicated regularly with judges, clerks,attorneys, and trustees while maintaining integrity and confidentiality

EDUCATION

1991-1993 Olive Harvey College- Chicago, Illinois

Major: Administrative Business

2001-Rock Hurst University-Chicago, Illinois

Business Performance Evaluations

Government Educational Course

1988-1991 Chicago Vocational High School

2008-2009 Continuing Education

HIGHLIGHTS

Represented the United States Bankruptcy Courts by singing the national anthem at Federal Conference in Washington, D.C.

Served on several committees including but not limited to Access & Fairness Survey Committee, Training for advanced procedures

Completion of courtroom Services program

REFERENCES AVAILABLE UPON REQUEST