Belleville, IL *****
***************@*****.***
Kendra Baker
Customer service worker for 20+ years, focusing on clients needs and making sure the company succeeds. My goal is to obtain an entry level medical position that would help me learn more hands-on while attending medical school.
2021- present
Customer Service Representative
Macys
Greet and acknowledge all customers in a friendly professional manner and provide quick, responsive customer service while being attentive to detail. Responded to inbound calls as well as multitasking and assisting customers.
2013-2021
Front Desk Agent
Philip Barron Realty Co.
Worked with incoming and outgoing tenants on a daily. Provided accurate information about our rental properties. Data entry, office payments, filing, copying, background checks, income verifications.
2002 - 2013
Home Health Aide
Tender Love & Care
Assisted disabled elderly patients by cleaning their homes. Cooked dietary meals daily. Administered proper medications according to doctors’ orders. Kept records of clients’ progress weekly.
July 2022- January 2024
Associates Degree Medical Billing & Coding
Ultimate Medical Academy
Filing
Computer skills
Phone and Communication
Billing
Teamwork
Payment Collections
Multi-tasking