Support Specialist Desktop
Resume:
Emong Timothy - page *
Emong Timothy
Kampala, Central Region, Uganda
************@*****.***
linkedin.com/in/emongtimothy
Summary
#CyberSecurity #Governance&Risk Advisory #CloudComputing #Operations&Logistics #Automation
#FieldOPS Fraud Investigations
Timothy possesses an organisational mindset with good reasoning skills, industry experience to take on challenges and prioritise on a broad range of responsibilities plus operations, small and large. Furthermore, he is able to analyse complex problems, evaluate alternatives, and offer solid recommendations. Experience
Cyber Security Analyst
EARTH CONSULT(U) LTD
Feb 2023 - Present (3 months)
Conducting vulnerability assessments and penetration testing to identify potential security risks and vulnerabilities
Developing and implementing security policies and procedures to protect against cyberattacks and unauthorized access to sensitive information
Monitoring network traffic and system logs to detect potential security breaches or suspicious activity Conducting forensic analysis of security incidents to identify the source and scope of a potential breach Collaborating with service providers to design and implement secure network architectures and protocols
Providing guidance and training to employees on best practices for cybersecurity and data protection Staying up-to-date with the latest threats and trends in cybersecurity and implementing new security measures as needed
Maintaining compliance with industry standards and regulations regarding data protection and privacy, such as HIPAA and GDPR
Conducting regular audits and risk assessments to ensure the company's cybersecurity measures remain effective and up-to-date.
Business Operations Manager-Procurement
EARTH CONSULT(U) LTD
Feb 2023 - Present (3 months)
Developing and implementing procurement policies and procedures that ensure the timely and cost- effective acquisition of goods and services
Identifying and managing vendor relationships to ensure the company is working with reliable and cost- effective suppliers
Negotiating contracts and pricing agreements with vendors to secure favorable terms and conditions Collaborating with department heads to identify their procurement needs and develop purchasing plans that align with the company's goals and budget RESUME
Emong Timothy - page 2
Developing and managing procurement budgets, ensuring spending is within budget and meets financial targets
Ensuring compliance with relevant regulations, such as environmental and labor laws, and industry standards for procurement practices
Tracking and analyzing procurement data to identify trends and opportunities for cost savings and process improvements
Developing and implementing quality control measures to ensure the products and services procured meet the company's standards and specifications
Managing procurement staff and overseeing their day-to-day activities, including training and development, performance evaluation, and goal setting
Maintaining effective communication with internal stakeholders and external vendors to ensure a smooth and efficient procurement process.
Operations Officer, Security Officer, Bouncer, Team Leader, GROUP SECURITY SERVICES LIMITED
Mar 2017 - Jan 2023 (5 years 11 months)
Manage day-to-day operations of the business efficiently and effectively
Develop and implement operational policies and procedures
Monitor inventory levels and order supplies as needed
Analyze data and make recommendations for process improvements
Ensure only authorized individuals enter the premises and prevent prohibited items from entering
Maintain order, diffuse conflicts and escort unruly or dangerous individuals off the premises
Coordinate with law enforcement and emergency personnel in the event of a serious incident
Ensure compliance with local laws and regulations regarding alcohol consumption, smoking, and other activities on the premises
Supervise team members, delegate tasks, and identify training needs
Conduct regular security patrols, respond to security breaches and incidents, and report security issues to management.
Information Technology Manager
TERRAIN SERVICES LIMITED
Nov 2009 - Jan 2016 (6 years 3 months)
Completed Systems Integration of VSAT Network, internet, and intranet telecommunications systems for primary and secondary site, Southern Sudan & Uganda.
Provide hardware and applications helpdesk support.
Implement policies, procedures guidelines and deliver innovative IT solutions. Research, source, design, deploy and manage IT systems and applications
Maintain, upgrade or enhance existing systems and applications including troubleshooting; and provide continuing user support including keeping stocks of spare parts and equipment to support the repair and maintenance of Information Technology
Develop technical specifications needed to facilitate procurement of TC/IT equipment and services at the least cost possible
Track and monitor IT investments and recurrent costs, propose and implement methods to increase cost-efficiency;
Assist in other maintenance activities; electrical, generator set maintenance, HVAC, plumbing, construction works, waste and water management.
Provide professional leadership, work direction, staff support supervision including performance appraisal.
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Information Technology Consultant(GIS Role)
EARTH CONSULT(U) LTD
Jan 2008 - Mar 2010 (2 years 3 months)
GIS Implementation Consultant - responsible for designing, planning, and implementing GIS solutions for clients in various industries, including government, utilities, and environmental management.
Spatial Data Analyst - responsible for analyzing spatial data using GIS software and providing insights to clients in fields such as real estate, transportation, and logistics.
GIS Database Administrator - responsible for managing GIS databases, ensuring data quality, and developing data models to support GIS applications.
GIS Technical Support Specialist - responsible for providing technical support to GIS users, including troubleshooting, software updates, and training.
GIS Sales Consultant - responsible for selling GIS software and services to clients, including identifying sales opportunities, preparing proposals, and negotiating contracts. Desktop Support Technician - Data Input Clerk
DYNAPHARM INTERNATIONAL LIMITED
Sep 2009 - Nov 2009 (3 months)
Network administrator
Data Encoder Desktop Support
Database associate administrator
Information Technology Desktop Support
BIMCO CONSULT LIMITED
Oct 2008 - Nov 2009 (1 year 2 months)
Manage all aspects of several network implementations including network planning, design, testing, documentation, deployment and maintenance of Windows based system.
Responsible for installation, maintenance and support of system components. Source hardware and software, provide technical support and consultancy. Education
Crown University-Florida
Bachelor of Applied Science (BASc), Information Technology 2009 - 2012
Makerere University Kampala
Cisco Certified Network Associate, Computer Systems Networking and Telecommunications
2007 - 2008
Alison Graduate Institute
Diploma in Project Management,
2011 - 2011
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Saylor Academy
Customer Service
2015 - 2015
Alison Graduate Institute
Diploma in Operations Management, Operations Management 2014 - 2014
Licenses & Certifications
Ransomware Uncovered - Specialist Certificate
The International Cyber Threat Task Force
641bf6e4d09c9253d94f8b36
Cloud Computing Security
Cybersecurity and Infrastructure Security Agency
031048b23a08a26ec9ea8d11472a523c
101 Critical Infrastructure Protection Public Version Cybersecurity and Infrastructure Security Agency
51a82e2e00587b6f5bda4079c711d63a
Cyber Supply Chain Management Public Version
Cybersecurity and Infrastructure Security Agency
51a82e2e00587b6f5bda4079c711d63a
Azure Fundamentals - SkillUp Online
4148678
AWS Certified (Solutions Architect, Developer, SysOps Administrator, Cloud Practitioner) - Udemy
UC-f201d31c-13d2-4471-9e3d-2c63f0a04d14
OpenEDR Fundermentals - Xcitium: R&D
Certified Security Associate - Cambridge Intercontinental University CCSECA21228811946
Certified Linux Associate - Cambridge Intercontinental University CCLA2128811946
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Cisco Certified Network Associate Routing and Switching (CCNA) - Makerere Innovation and Incubation Center
Certified WAN Associate - Cambridge Intercontinental University CCWA19607128
Cambridge Certified Hardware Associate - Cambridge Intercontinental University CCHA19607128
Skills
Cybersecurity • OpenGTS • Information Technology • Emergency Services • Patrol • Building Management Systems • Cardiopulmonary Resuscitation (CPR) • Fire Safety Management • Resource Planning & Management • Desktop/Technical Support
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