Post Job Free

Resume

Sign in

Support Specialist Desktop

Location:
Kampala, Uganda
Posted:
May 27, 2023

Contact this candidate

Resume:

Emong Timothy - page *

Emong Timothy

Kampala, Central Region, Uganda

adxc53@r.postjobfree.com

+256-***-******

linkedin.com/in/emongtimothy

Summary

#CyberSecurity #Governance&Risk Advisory #CloudComputing #Operations&Logistics #Automation

#FieldOPS Fraud Investigations

Timothy possesses an organisational mindset with good reasoning skills, industry experience to take on challenges and prioritise on a broad range of responsibilities plus operations, small and large. Furthermore, he is able to analyse complex problems, evaluate alternatives, and offer solid recommendations. Experience

Cyber Security Analyst

EARTH CONSULT(U) LTD

Feb 2023 - Present (3 months)

Conducting vulnerability assessments and penetration testing to identify potential security risks and vulnerabilities

Developing and implementing security policies and procedures to protect against cyberattacks and unauthorized access to sensitive information

Monitoring network traffic and system logs to detect potential security breaches or suspicious activity Conducting forensic analysis of security incidents to identify the source and scope of a potential breach Collaborating with service providers to design and implement secure network architectures and protocols

Providing guidance and training to employees on best practices for cybersecurity and data protection Staying up-to-date with the latest threats and trends in cybersecurity and implementing new security measures as needed

Maintaining compliance with industry standards and regulations regarding data protection and privacy, such as HIPAA and GDPR

Conducting regular audits and risk assessments to ensure the company's cybersecurity measures remain effective and up-to-date.

Business Operations Manager-Procurement

EARTH CONSULT(U) LTD

Feb 2023 - Present (3 months)

Developing and implementing procurement policies and procedures that ensure the timely and cost- effective acquisition of goods and services

Identifying and managing vendor relationships to ensure the company is working with reliable and cost- effective suppliers

Negotiating contracts and pricing agreements with vendors to secure favorable terms and conditions Collaborating with department heads to identify their procurement needs and develop purchasing plans that align with the company's goals and budget RESUME

Emong Timothy - page 2

Developing and managing procurement budgets, ensuring spending is within budget and meets financial targets

Ensuring compliance with relevant regulations, such as environmental and labor laws, and industry standards for procurement practices

Tracking and analyzing procurement data to identify trends and opportunities for cost savings and process improvements

Developing and implementing quality control measures to ensure the products and services procured meet the company's standards and specifications

Managing procurement staff and overseeing their day-to-day activities, including training and development, performance evaluation, and goal setting

Maintaining effective communication with internal stakeholders and external vendors to ensure a smooth and efficient procurement process.

Operations Officer, Security Officer, Bouncer, Team Leader, GROUP SECURITY SERVICES LIMITED

Mar 2017 - Jan 2023 (5 years 11 months)

Manage day-to-day operations of the business efficiently and effectively

Develop and implement operational policies and procedures

Monitor inventory levels and order supplies as needed

Analyze data and make recommendations for process improvements

Ensure only authorized individuals enter the premises and prevent prohibited items from entering

Maintain order, diffuse conflicts and escort unruly or dangerous individuals off the premises

Coordinate with law enforcement and emergency personnel in the event of a serious incident

Ensure compliance with local laws and regulations regarding alcohol consumption, smoking, and other activities on the premises

Supervise team members, delegate tasks, and identify training needs

Conduct regular security patrols, respond to security breaches and incidents, and report security issues to management.

Information Technology Manager

TERRAIN SERVICES LIMITED

Nov 2009 - Jan 2016 (6 years 3 months)

Completed Systems Integration of VSAT Network, internet, and intranet telecommunications systems for primary and secondary site, Southern Sudan & Uganda.

Provide hardware and applications helpdesk support.

Implement policies, procedures guidelines and deliver innovative IT solutions. Research, source, design, deploy and manage IT systems and applications

Maintain, upgrade or enhance existing systems and applications including troubleshooting; and provide continuing user support including keeping stocks of spare parts and equipment to support the repair and maintenance of Information Technology

Develop technical specifications needed to facilitate procurement of TC/IT equipment and services at the least cost possible

Track and monitor IT investments and recurrent costs, propose and implement methods to increase cost-efficiency;

Assist in other maintenance activities; electrical, generator set maintenance, HVAC, plumbing, construction works, waste and water management.

Provide professional leadership, work direction, staff support supervision including performance appraisal.

Emong Timothy - page 3

Information Technology Consultant(GIS Role)

EARTH CONSULT(U) LTD

Jan 2008 - Mar 2010 (2 years 3 months)

GIS Implementation Consultant - responsible for designing, planning, and implementing GIS solutions for clients in various industries, including government, utilities, and environmental management.

Spatial Data Analyst - responsible for analyzing spatial data using GIS software and providing insights to clients in fields such as real estate, transportation, and logistics.

GIS Database Administrator - responsible for managing GIS databases, ensuring data quality, and developing data models to support GIS applications.

GIS Technical Support Specialist - responsible for providing technical support to GIS users, including troubleshooting, software updates, and training.

GIS Sales Consultant - responsible for selling GIS software and services to clients, including identifying sales opportunities, preparing proposals, and negotiating contracts. Desktop Support Technician - Data Input Clerk

DYNAPHARM INTERNATIONAL LIMITED

Sep 2009 - Nov 2009 (3 months)

Network administrator

Data Encoder Desktop Support

Database associate administrator

Information Technology Desktop Support

BIMCO CONSULT LIMITED

Oct 2008 - Nov 2009 (1 year 2 months)

Manage all aspects of several network implementations including network planning, design, testing, documentation, deployment and maintenance of Windows based system.

Responsible for installation, maintenance and support of system components. Source hardware and software, provide technical support and consultancy. Education

Crown University-Florida

Bachelor of Applied Science (BASc), Information Technology 2009 - 2012

Makerere University Kampala

Cisco Certified Network Associate, Computer Systems Networking and Telecommunications

2007 - 2008

Alison Graduate Institute

Diploma in Project Management,

2011 - 2011

Emong Timothy - page 4

Saylor Academy

Customer Service

2015 - 2015

Alison Graduate Institute

Diploma in Operations Management, Operations Management 2014 - 2014

Licenses & Certifications

Ransomware Uncovered - Specialist Certificate

The International Cyber Threat Task Force

641bf6e4d09c9253d94f8b36

Cloud Computing Security

Cybersecurity and Infrastructure Security Agency

031048b23a08a26ec9ea8d11472a523c

101 Critical Infrastructure Protection Public Version Cybersecurity and Infrastructure Security Agency

51a82e2e00587b6f5bda4079c711d63a

Cyber Supply Chain Management Public Version

Cybersecurity and Infrastructure Security Agency

51a82e2e00587b6f5bda4079c711d63a

Azure Fundamentals - SkillUp Online

4148678

AWS Certified (Solutions Architect, Developer, SysOps Administrator, Cloud Practitioner) - Udemy

UC-f201d31c-13d2-4471-9e3d-2c63f0a04d14

OpenEDR Fundermentals - Xcitium: R&D

Certified Security Associate - Cambridge Intercontinental University CCSECA21228811946

Certified Linux Associate - Cambridge Intercontinental University CCLA2128811946

Emong Timothy - page 5

Cisco Certified Network Associate Routing and Switching (CCNA) - Makerere Innovation and Incubation Center

Certified WAN Associate - Cambridge Intercontinental University CCWA19607128

Cambridge Certified Hardware Associate - Cambridge Intercontinental University CCHA19607128

Skills

Cybersecurity • OpenGTS • Information Technology • Emergency Services • Patrol • Building Management Systems • Cardiopulmonary Resuscitation (CPR) • Fire Safety Management • Resource Planning & Management • Desktop/Technical Support



Contact this candidate