Benjamin Lytle

Ocala, FL ***** 352-***-**** adxc2p@r.postjobfree.com

Summary

Hardworking, punctual and trustworthy worker with over 10 years working as an Electrician, 2 years as a Billing Manager, and 2 years as a Sales Estimator. Effective collaborator and fast learner skilled at following directions with no supervision. Dedicated to reliability and overall safety.

Skills

Customer needs assessment

Relationship selling

Documentation and recordkeeping

Team player mentality

Outgoing personality

Energetic self-starter

Customer- and service-oriented

Strategic planning

Sales expertise

Excellent communication skills

Verbal/written communication

Superb time management

Reliable and punctual

Skilled in Microsoft Excel, Word, and Outlook.

Experience

INSIDE SALES ESTIMATOR 03/2020 - Current

Fidelity Manufacturing - Ocala, FL

Read through documents, drawings and blueprints to gain valuable understanding of project's purpose. Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.

Provided accurate and detailed quotes for customers to maintain customer satisfaction. Increased repeat business using great customer service, problem-solving and conflict resolution skills. Brought in over 12 new accounts due to on-time and superior customer service. Created an average of 110 quotes per month with an average value of $6.4 million over a 1-year period. Instrumental in landing a data center project with total value of $57 million. Recognized by sales manager as one of top-producting sales representatives. SERVICE ESTIMATOR 06/2019 - 03/2020

Ciraco Electric, Inc - Ocala, Florida

Met with customers to discuss project requirements and needs. Compiled required materials lists from site visits. Entered project quotes into Jonas Management system. Efficiently sent quotes to customer for approval within two days of site visit and followed up to ensure projects are scheduled.

Ensured overall customer satisfaction with projects from start to finish. BILLING MANAGER 12/2017 - 03/2020

Ciraco Electric, Inc - Ocala, Florida

Processed payments and applied to customer balances. Successfully implemented new technologies and process automations to encourage continuous improvement. Worked with legal resources and recovery teams to manage default issues. Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials. Visited premises of customers to collect payments directly. Monitored payments due from clients and promptly contacted clients with past due payments. Coded and entered at least 40 invoices each day into in-house accounting software. JOURNEYMAN ELECTRICIAN 08/2012 - 03/2020

Ciraco Electric, Inc - Ocala, Florida

Inspected and tested electrical systems to identify connection issues and other faults affecting system performance. Repaired and installed new fixtures, wiring, circuits and motors. Trained junior electrical professionals on proper procedures. Interpreted blueprints and diagrams to understand project requirements and initiate the appropriate electrical installations.

RADIO OPERATOR 08/2012 - 08/2018

United States Air Force Reserves - Charleston, South Carolina Put together and configured antennas, power sources and other equipment to establish communications. Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.

Tracked information with spreadsheets, updated databases and used word processing software to type correspondence.

ELECTRICAL APPRENTICE 01/2008 - 07/2012

Dan House Electric Inc - Ocala, Florida

Assisted with electrical installations, including lighting and smart devices. Performed annual inspections on fire and security alarm systems. Installed, tested and serviced alarm and associated systems for commercial and residential customers. Set up networks and computers for business and residential customers. Read blueprints and schematics to correctly p lace equipment. Demonstrated the features and functionality of alarm systems to customers. INSTALLATION TECHNICIAN 07/2006 - 01/2008

Saint Aviation - Dunnellon, Florida

Assisted in the assembly of small private aircraft. Repaired and installed wiring, connectors, control boxes antennas and other pieces. Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions and mechanical flight controls.

Education and Training

Solid Foundations Academy - Dunnellon, FL High School Diploma 01/2006

AETC - USAF - Biloxi, MS Some College (No Degree) IT Fundamental, 01/2013

AETC - USAF - Biloxi, MS Some College (No Degree) RF Transmissions Systems, 07/2013

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