Customer Service Entry Level

**** ******* ** ******* ******* *****

PHONE 404-***-**** • E-MAIL **************@*****.***

TONY MARIO WILLIAMS

OBJECTIVE

To obtain an entry level position with a company that will provide continued growth, learning and career opportunities that will lead to advancement

EDUCATION

August 1992- June 1996 Therrell High School, Atlanta Ga

Graduating Diploma

March 2002- April 2003 Interactive College Of Technology

Diploma in Computer Repair Atlanta, Ga

Computer Service Technology- Career Development

Customer Service, Introduction to A-Plus, Introduction to Electricity, Introduction to Networking, Microcomputer, Windows 98 Step by Step, Windows 2000 Hardware

WORK EXPERIENCE

September 2019 – Current

NutraCap

Transportatation Specialist

Manages the shipment and receipt of all products, materials, and supplies.

Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products.

Tracks, traces, and updates the status of incoming and outgoing shipments.

Maintains a clean, neat, and member-ready area.

Promptly unloads trucks and deliveries and sorts and stocks receivables.

Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.

Engages with vendors, customer, and drivers with a positive attitude.

Provides additional backup support for shipping and receiving departments.

Help over see 20million dollars anannly

May 2019- September 2019

American Income Life

Insurance Salesman Agent

Develop insurance quotes, advice clients

Meet new business growth goals and objectives

Call prospective customers by operating telephones and internet

Manage and inspire

July 2017 – May 2019

APL Logistics

Sanitation/Maintenances Lead

Ensuring daily maintenance and housekeeping of the facility is performed to American Institute of baking (AIB)/Safe Quality foods (SQF)standards.

Cleaning and inspection schedules

Loading and unloading freight

Ordering supplies and supervised 10 people daily

Spoke to venders about improvements of facility

Serviced forklifts and pallets jacks

Read and interprets documents

March 2013 +_July 2017 Office Team Staffing

Copart USA.

Yard Agent

Made sure vehicles were upheld according to company standards and customer contracts

Provided basic facility maintenance including cleaning, basic repair and yard upkeep

Documented vehicle information precisely and legibly

Provided service to customers as needed

Maintained a positive and professional demeanor

Followed yard guidelines to maintain a safe working environment

Performed any other duties as assigned

Cleaned and protected vehicles as needed

September2007 –2011 Naturally Fresh

Sanitation / Packager

Broke down and cleaned processing equipment, including pumps, valves, transfer lines, etc.

Cleaned and sanitized assigns mix vats. Foamed outside of tanks and scrub when needed

Foamed catwalks, walls, floor and ceiling tiles as needed

Emptied and cleaned trash bins as needed. Cleaned dock area.

Sprayed and sanitized equipment nightly

Cleaned inside of holding tanks using C.I.P. equipment. Cleaned port-a-tanks. Cleaned drains. Cleaned curtains

Operated forklift, truck lift, and small cherry picker

Assembled industrial machine pumps. Trained new company employee

September 2007 Waffle House. Jonesboro, Ga

Grill Operator/Shift Leader

Knowledgeable of cooking procedures, able to communicate with wait staff, knowledgeable of kitchen equipment

Prepared food according to food handler guidelines and company standards in a fast paced environment.

Lifted 20-50lb boxes

Provided excellent customer service when not preparing food

Provided a friendly environment for associates and patrons alike

August 2002-April 2003 Interactive College of Tech. Chamblee, Ga

School Lab Tech Assistant

Sign-in guest

Ensured proper stewardship (see that the lab is well maintained)

Maintained order and organization of lab

Provided basic machine operation

July 1999-November 2001 Cash American Pawn. Atlanta, Ga

Sales-representative

Provided customer service on sales floor and loan counter

Loaned money for personal items

Appraisal of items

Setup displays for special project advertising

Resolved any sales or delivery issues

June 1994- November97 Wyndam Garden Hotel

Houseman/Bellman

Provided linen for housekeeper

Folded laundry for company

Waxed, scrip, and buffed floors

Maintained company grounds in and out doors

REFERENCES

Mr. Christopher Brannon 15 years 404-***-****

Miss Yalonda Lampley 10 years 770-***-****

Mr. Chevy Bynum 20 years 404-***-****

ACCREDITATIONS AND LICENSES

Operator OSHA and ANSI Certificate Forklift

Seventeen years of Customer Service

Three years Industrial chemicals training in astrogold, chorine, and caustic cleaners

Tony M. Williams

2146 Maxwell Dr

Atlanta, Ga 30311

404-***-**** {Cell}

To Whom It May Concern:

My name is Tony M. Williams and I am applying for the Entry Level Position with your company. I am a hard working, dependable, team player who is looking to grow with your company. I have a flexible schedule and am able to work long hours. I would like to be considered for this position. You may contact me at 404-***-****.

Thank you for this opportunity!

Sincerely,

Tony M. Williams

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