Blanche Ntumba

Customer Service

Contact

Address

Montgomery Village, MD, 20886

Phone

+1-240-***-****

E-mail

adxbz3@r.postjobfree.com

Skills

Excellent

Customer Service

Excellent

Merchandising

Excellent

Sales

Excellent

Retail Management

Excellent

Retail Sales

Excellent

Cash Handling

Excellent

Clerical experience

Good

Loss Prevention

Good

Assistant Manager Experience

Excellent

Google Docs

Excellent

Tutoring

Excellent

Bilingual

Excellent

French

Excellent

Microsoft Word

Good

English

Excellent

Multilingual

Excellent

Typing

Very Good

Microsoft Office

Good

Event Planning

Very Good

Social Media Management

Excellent

Supervising Experience

Excellent

Microsoft Powerpoint

Good

Adobe Photoshop

Excellent

Social media Influencer (3 years)

Excellent

Graphic Design

Excellent

Guest services

Good

Hospitality

Excellent

Languages

Excellent

Basic math skills

Excellent

Time management skills

Excellent

Cash register operation

Excellent

Order taking

Very Good

Staff Training

Excellent

Languages

French

Excellent

Lingala

Excellent

Swahili

Good

Spanish

Good

English

Excellent

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Dedicated cashier and server with 5 years of experience in costumer service and hospitality establishment. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of hot food and drinks.

Reliable L&b offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in many areas and flexible with changing business needs.

Trustworthy and dedicated liberty promise with 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Work History

2022-04 - Current

Cashier

Men's Wearhouse, Shady Grove, MD

Helped customers complete purchases, locate items and join reward programs.

Answered questions about store policies and addressed customer concerns.

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Created price tags and merchandise signs.

Worked flexible schedule and extra shifts to meet business needs.

Restocked and organized merchandise in front lanes.

Stocked, tagged and displayed merchandise as required.

Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs.

Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

2022-04 - Current

cashier and stylist Stylist

David's Bridal, Rockville, MD

Stylist to bride or bride maids

Cahier/Customer Service

2021-09 - 2022-02

Cashier Sales Representative

Ross Dress For Less, Gaithersburg, MD

2020-09 - 2021-07

Cashier/ store representative

L&b beauty, Frederick, MD

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Performed statistical analyses to gather data for operational and forecast team needs.

2017-10 - 2020-06

Secretary

Liberty Promise, Gaithersburg, MD

Handled daily scheduling tasks and provided administrative support for entire department.

Organized envelopes, postage and mail correspondence for staff and leadership.

Maintained electronic filing systems and categorized documents.

Education

2021-08 - Current

College Degree: Computer Networking

Montgomery College - MD

2016-09 - 2020-06

High school diploma or GED: Computer Science

Gaithersburg High School - Gaithersburg, MD

Associate's degree

Additional Information

Awards, Honor roll acting February 2020

Accomplishments

Award winning for honor roll

Certifications

2017-11

Secretary

2022-08

Flight attendant training certification

First class service

Contact this candidate