Flight Attendant Customer Service
Resume:
Blanche Ntumba
Customer Service
Contact
Address
Montgomery Village, MD, 20886
Phone
*****************@*****.***
Skills
Excellent
Customer Service
Excellent
Merchandising
Excellent
Sales
Excellent
Retail Management
Excellent
Retail Sales
Excellent
Cash Handling
Excellent
Clerical experience
Good
Loss Prevention
Good
Assistant Manager Experience
Excellent
Google Docs
Excellent
Tutoring
Excellent
Bilingual
Excellent
French
Excellent
Microsoft Word
Good
English
Excellent
Multilingual
Excellent
Typing
Very Good
Microsoft Office
Good
Event Planning
Very Good
Social Media Management
Excellent
Supervising Experience
Excellent
Microsoft Powerpoint
Good
Adobe Photoshop
Excellent
Social media Influencer (3 years)
Excellent
Graphic Design
Excellent
Guest services
Good
Hospitality
Excellent
Languages
Excellent
Basic math skills
Excellent
Time management skills
Excellent
Cash register operation
Excellent
Order taking
Very Good
Staff Training
Excellent
Languages
French
Excellent
Lingala
Excellent
Swahili
Good
Spanish
Good
English
Excellent
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Dedicated cashier and server with 5 years of experience in costumer service and hospitality establishment. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of hot food and drinks.
Reliable L&b offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in many areas and flexible with changing business needs.
Trustworthy and dedicated liberty promise with 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Work History
2022-04 - Current
Cashier
Men's Wearhouse, Shady Grove, MD
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Created price tags and merchandise signs.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
2022-04 - Current
cashier and stylist Stylist
David's Bridal, Rockville, MD
Stylist to bride or bride maids
Cahier/Customer Service
2021-09 - 2022-02
Cashier Sales Representative
Ross Dress For Less, Gaithersburg, MD
2020-09 - 2021-07
Cashier/ store representative
L&b beauty, Frederick, MD
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Performed statistical analyses to gather data for operational and forecast team needs.
2017-10 - 2020-06
Secretary
Liberty Promise, Gaithersburg, MD
Handled daily scheduling tasks and provided administrative support for entire department.
Organized envelopes, postage and mail correspondence for staff and leadership.
Maintained electronic filing systems and categorized documents.
Education
2021-08 - Current
College Degree: Computer Networking
Montgomery College - MD
2016-09 - 2020-06
High school diploma or GED: Computer Science
Gaithersburg High School - Gaithersburg, MD
Associate's degree
Additional Information
Awards, Honor roll acting February 2020
Accomplishments
Award winning for honor roll
Certifications
2017-11
Secretary
2022-08
Flight attendant training certification
First class service
Contact this candidate