Warehouse Manager Operations Supervisor

AQUISHA RIVERA

*********@*****.*** 816-***-**** Austell, GA 30106

Summary

Purpose-driven Warehouse Manager with 7 years of experience supervising operations. Overseeing the general operations of the warehouse and staff. Expert in consistently fulfilling orders on time through outstanding hiring, training, and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.

Experience

Operations Supervisor Kenco Group - Union City, GA 08/2021 – 05/2023

Responsible for directing the work of associates in the warehouse/LTL distribution environment.

Determined work volume, prepared work schedules, and expedited workflow to ensure maximum cost effectiveness within the department. Assigned duties and examined work for quality, neatness, and conformity to policies and procedures. Oversaw incoming and outgoing shipping activities to ensure accuracy, completeness, and conditions of shipments. Mentored and coached associates, including corrective actions as well as performance evaluations. Worked to maintain harmony among associates and resolved grievances. Assisted in the development of processes and process improvements. Performed monthly Gemba walks and daily Tier board meetings. Conducted the hiring process for all 3rd shift employees and complete tasks assigned by the General Manager.

Warehouse Manager Armada Hub 1 Logistics - East Point, GA 09/2016 - 08/2021

Assigned tasks to warehouse operators in food-grade distribution. Set daily operational priorities. Reviewed operations reports and other information to make effective decisions. Monitored daily performance of all operations to ensure quality standards were being met, the needs of the customers were being met, regulatory compliance, and that everyone is working safely to achieve the targeted KPI's. Monitored all inbound and outbound products as well as cross docks. Allocated all outbound work via WMS. Performed weekly Gemba walks. Coached and counseled the development of operations associates.

Lead Operator Graham Packaging - Atlanta, GA 08/2015 - 06/2016

Reviewed daily production schedule with Shift Supervisor, brought materials to the production lines when needed to execute schedule and notify supervisor of any materials running low. Removed finished goods from production lines, back to assigned warehouse locations. Checked drivers in and out, filling out all inbound/outbound sheets and logs. Solely responsible for loading and unloading all the inbound/outbound on the shift.

Lead Operator Lineage Logistics - Lenexa, KS 03/2014 - 07/2015

Assisted the onsite supervisor in temperatures as low as -20 Fahrenheit/-25 Celsius. Processed inbound/outbound orders via RF equipment. Operated several different industrial equipment to stage, load and pick orders in a safe and efficient manner.

Skills

Management

Distribution and warehousing

Staff supervision

Excel

Power Point

Word

WMS

High Jump

Pro Track

Easy Metrics

Hiring & Training

Shipping and Receiving

OS&D processing

JDA/Red Prairie

JDE

C3

UltiPro

RF equipment

Forklift (sit down, standup, clamp, pallet jack etc.)

Education and Training

Columbia College Chicago, IL 05/1998

Amundsen High School Chicago, IL 06/1997

Certifications

Dale Carnegie Leadership Development Training - 2020

Back-up Safety-Security Training 2022

American Red Cross Bloodborne Pathogens Training 2023

American Red Cross Adult First Aid/CPR/AED Training 2023

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