CH

CECIL HAMMOND

adxbux@r.postjobfree.com 817-***-**** Addison, TX 75001

Highly skilled QA & Data Analyst with over 5 years of experience in Information Technology settings. Proven track record of working with cross-functional teams to deliver high-quality results. Skilled in test planning, test case creation, defect management, and automation testing. Proficient in microsoft SQL server, Tableau, BI publisher, SQL developer, SSMS, SQL, TSQL, MS excel, MS access, Powerpoint, and Sage accounting systems. Seeking challenging and growth-oriented opportunities as a Data or QA analysis

Microsoft Access

InstallShield software

Gap analysis

Structured query language (SQL)

Audit processes

SOP development

Statistical analysis

Results CX Wichita Falls, TX

Data Analyst

09/2020 - 12/2022

Generated reports and obtained data to develop analytics on key performance and operational metrics.

Worked with internal teams to understand business needs and changing strategies.

Conducted data analysis to prepare forecasts and identify trends. Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.

Collected, tracked and reviewed data to evaluate business and market trends.

Interacted with non-technical stakeholders to deliver analyses and answer questions on deliverables.

Provided technical support for existing reports, dashboards or other tools. Created Tableau dashboard with quick/context/global filters, parameters and calculated fields on tableau desktop

Identified quality trends to investigate system flaws, process inefficiencies and training needs.

Conducted tests on product samples and recorded results. Interpreted test results, compared to specifications and control limits and recommended data for release.

Sun Holdings Dallas, TX

Accounts Payable Specialist

04/2020 - 04/2021

Handled high-volume invoice processing with minimal supervision. Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance. Coded invoices and other records to maintain organized and accurate records.

Reconciled monthly statements and transactions to keep records accurate and current.

Summary

Skills

Experience

Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.

Reduced financial discrepancies by accurately processing invoices and journal entries.

Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting. Assessed data and information to check entries, calculations and billing codes for accuracy.

Worked closely with department personnel to produce accurate and timely bills.

Tracked income and expenses for business using accounting software. Amazon Dallas, TX

Quality Analyst Associate

09/2017 - 03/2020

Monitored completed work and provided feedback to improve team member performance.

Contributed to business growth by confirming customer satisfaction with service and quality.

Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.

Identified quality trends to investigate system flaws, process inefficiencies and training needs.

Participated in calibration sessions with stakeholders to promote consistent alignment on policies and processes.

Identified quality problems and recommended solutions. Analyzed issues and recommended corrective actions to improve final results.

Completed data capture forms, equipment logbooks or inventory forms to support testing procedures.

GameStop Refurbishment Center

Grapevine, TX

Hardware Technician

06/2016 - 08/2017

Performed diagnostics, isolated problems and fixed electronic hardware components by testing and exchanging to ensure functionality. Applied corrective hardware solutions as problems arose and provided end-user training to enhance operations.

Constructed, installed and tested customized configurations based on numerous platforms and operating systems.

Analyzed workflows and procedures to recommend operational support tools and technologies.

Evaluated material options for production for cost, durability, functionality and adherence to specifications.

Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.

Identified system data, hardware or software components to meet user needs.

Tarrant County College District Arlington, TX

Associate of Applied Science in Business Administration And Management Education and Training

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